Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We are proud to announce that we have won the official Feefo Platinum Trusted Service award for 2020, after 2 consecutive years of winning the Gold Award.

Date Product Score Customer Comment
Personal Loan Feefo rating

Great simple service The service was really good, nice easy to use online process. I found out in minutes wether i was excepted and the money was in my account the next day.

Personal Loan Feefo rating

Easy on line application, quick decision with clear details of the agreement and all completed within 24hours. Excellent service.

Personal Loan Feefo rating

Excellent service from start to finish. Great service. I would definitely recommend Hatachi To my friends and family. Kept updated by email. Personally I would rate this service excellent! Thank you.

Personal Loan Feefo rating

Communication very good. Regular updates as to when funds will be received.

Personal Loan Feefo rating

Quick and easy Quick and easy thanks to the integration with Experian working so well.

Personal Loan Feefo rating

Fast easy service. Approved in minutes. First class. Thank you Simple, hassle free service. I got what I needed and provided very quickly. Great terms, hard to beat.

Personal Loan Feefo rating

Great finance rate. Easy and simple and problem free.

Personal Loan Feefo rating

Service second to none Amazing service had to be referred to underwriter did it within 12 hours had a call had to call back due to being at work and the money was in my bank in less than 48hours and with the rate that was quoted

Personal Loan Feefo rating

Good on line process smooth transaction Good on line process application soon processed nice person rang the following day to verify it was me applying

Personal Loan Feefo rating

Great fast and easy process! It’s been great! The application was very easy, and most importantly very fast! Great communication emails and got updated at each step of the way. Received what I needed within 24hrs. Definitely recommend HPF.

Personal Loan Feefo rating

Quick turnaround from applying to funds being credited to my account, amazing service so easy would definitely recommend.

Personal Loan Feefo rating

Efficient, very quick turnaround Very easy and super quick decision and communication.

Personal Loan Feefo rating

Straightforward Very quick and straightforward process throughout

Personal Loan Feefo rating

Excellent! Excellent, super fast service!

Personal Loan Feefo rating

Easy to use web site, they are quick to respond. Excellent service. I would highly recommend.

Personal Loan Feefo rating

Quick and easy

Personal Loan Feefo rating

Excellent and very quick service! Such a quick service. Had been approved and received the funds in less than 24 hours.

Personal Loan Feefo rating

A1 service Superb service and extremely quick in delivering. Very impressed.

Personal Loan Feefo rating

Quick and easy application, no fuss instant decision Quick and easy application, instant decision.

Personal Loan Feefo rating

All quick and easy,would recommend and use again.

Personal Loan Feefo rating

Very good service It was easy to access your services online and an easy online application and your prompt reply to say l had been excepted. If l need to l would definitely recommend and use your services in the future.

Personal Loan Feefo rating

So easy and simple to apply. Will recommend others.

Personal Loan Feefo rating

Fantastic service. So easy and very quick. No hassle at all; very impressed.

Personal Loan Feefo rating

Great experience Fantastic service Very simple straightforward and to the point. We'll Done! **

Personal Loan Feefo rating

Very easy The service was easy to use answer few straight forward question credit check then you got told there and then if successful. Money in bank within 24hrs. Cabt fault would highly recommend.Good interest rates to just normal not 50 plus percent like so.e companies

Personal Loan Feefo rating

outstanding service Straight forward application only a 5 minute form to fill in. Money in my bank within 24 hours. Good interest rate also. Would highly recommend.

Personal Loan Feefo rating

Hitachi finance very easy to deal with everything was explained well online I needed a loan really quickly Hitachi finance fitted the bill very straightforward and easy to deal with would thoroughly recommend them

Personal Loan Feefo rating

Happy customer! No problems, great service, 3rd time I have used them.

Personal Loan Feefo rating

Excellent, easy, no fuss and a pleasure to do business with.

Personal Loan Feefo rating

Excellent experience would recommend Great on line form to fill in Easy to use The loan Calculator was an excellent tool Great rate Quick response Great all round expereince

Personal Loan Feefo rating

definitely use Fantastic, phone conversation smooth and precise

Personal Loan Feefo rating

Amazing service The whole experience was seemless. I started the loan and within 5 mins it was approved and the funds in my account next day by lunchtime. I called in the morning with my reference number spoke to a lovely lady who confirmed all was ok as I couldn’t believe how easy it was. I got through straight away and she confirmed all approved. I would have no hesitation in recommending to friends and family.

Personal Loan Feefo rating

Quick and efficient fully online service. The approval and decision process was very quick and all of the paperwork could be completed online making the service very efficient with all terms very clearly explained. The funds were in our account within a couple of days, making our purchase stress free!

Personal Loan Feefo rating

Quick and efficient Have used before. Easy application process and once approved monies in account next day. Excellent rates and service.

Personal Loan Feefo rating

very straight forward easy application very fast from start to finish good apr would use again many thanks for your easy paperless application

Personal Loan Feefo rating

Would definitely reccomendation Hitachi, helpful and everything is explained fully throughout the application process.

Personal Loan Feefo rating

Very happy Cheap loan.

Personal Loan Feefo rating

Would highly recommend The whole process for obtaining a loan was quick and painless. I had the money in my account within a few days of applying. Interest rate v competitive and info supplied straight forward and thorough.

Personal Loan Feefo rating

Super fast!!

Personal Loan Feefo rating

Great service, quick and easy.

Personal Loan Feefo rating

I was surprised with how quick and easy it was. My bank had a system error and they couldn't help me when I needed a loan quite quickly, so though I will try the company I know from other purchase from the past.Very reasonable offer, I was nicely surprised. Many thanks.

Personal Loan Feefo rating

Good fast service I have used this company before and find the application straight forward and they deliver a fast friendly service.

Personal Loan Feefo rating

Great !!! Quick and sensible

Personal Loan Feefo rating

Quick and easy !! Money in my account in 24hrs !! Amazing Quick and easy !! Amazing guys !!

Personal Loan Feefo rating

Quick & efficient. Kept me up to date all the way. Very impressed.

Personal Loan Feefo rating

I have dealt with Hitachi capital on a number of purchase and have never had any issues with the service provided, would recommend to anyone.

Personal Loan Feefo rating

I would definitely recommend Hitachi Personal Finance to a family memeber our friend. Excellent service. Very easy to set up the loan. Regularly kept informed throughout process.

Personal Loan Feefo rating

Very easy and very quick. Rates are extremely competitive.

Personal Loan Feefo rating

no hassle excellent service I would recommend Hitachi to anyone quick service and good rates

Personal Loan Feefo rating

Brilliant!!!! I applied for the loan quite apprehensively but was delighted when it was approved and much to my delight was dealt with and paid within the advised timescale. The account was set up swiftly so I could see the whole breakdown making it so easy to understand. The electronic signature meant everything was dealt with super quick. Fantastic experience and very competitive interest rate. 100% fantastic service

Personal Loan Feefo rating

Very easy to deal with Very happy with the service straight forward no hassle

Personal Loan Feefo rating

Very good Very quick and easy and a good rate

Personal Loan Feefo rating

Fast, East and efficient. Money paid into my bank within 48 hrs.

Personal Loan Feefo rating

Very quick decision. Smooth process so far......

Personal Loan Feefo rating

5* experience excellent service

Personal Loan Feefo rating

Great online loan application process. Wanted a good loan deal so compared online but couldn't find the right one for me until I looked at Hitachi personal finance, great rates, term and online application was easy to fill out.

Personal Loan Feefo rating

Brilliant !!! I am strongly recommending Quickly and good thank u

Personal Loan Feefo rating

Fantastic professional efficient service

Personal Loan Feefo rating

Quick efficient and secure. After being declined (first time in 57 years!) due to VW finance not clearing a recently settled PCP contract, Hitachi accepted me instantly and at a very competitive APR. They also telephoned me which was a nice touch security wise. Money into account promptly, and no issues.

Personal Loan Feefo rating

Excellent service! Soft search showed 95% chance of being accepted. Applied and accepted for 3.9%. Money in my account in 2 working days. All paperwork completed online within 10 minutes. Very impressed. Would highly recommend.

Personal Loan Feefo rating

Very quickly done. Customer service was excellent when I had a query. My loan was quickly approved, in the bank in the next 48hrs.

Personal Loan Feefo rating

Uncomplicated , quick and easy

Personal Loan Feefo rating

.very easy to deal with

Personal Loan Feefo rating

Great Service Simple application process and a quick decision. For me, they agreed the loan at the advertised Apr.

Personal Loan Feefo rating

Excel·lent Service from start to finish would Recommend them

Personal Loan Feefo rating

Great Great service, decision made within 24 hours, and money in my account within 48 hours, happy days!

Personal Loan Feefo rating

Fast and efficient service pleasure to use Excellent service No fuss and very efficient

Personal Loan Feefo rating

So quick simple and easy to use my money was in my bank account within a day .I also like you can pay lump sums off the final amount

Personal Loan Feefo rating

Very satisfied An easy process from start to finish. Thank you

Personal Loan Feefo rating

Fast friendly service Fast and friendly. Rathe long phone call back times. Once answered very good service

Personal Loan Feefo rating

Swift, clear and easy Very good service and user friendly system

Personal Loan Feefo rating

In a few words delighted I chose Hitachi I was delighted with the the way I was dealt with throughout the process and I’m looking forward to having a long association with the company.

Personal Loan Feefo rating

Excellent service Very quick and easy process

Personal Loan Feefo rating

does what it says on the tin. great service,went on-line setup required finance package,money sent to bank account, sorted

Personal Loan Feefo rating

Would use Hitachi again Very good quick service all round

Personal Loan Feefo rating

Brilliant service Excellent, fast, efficient and easy.

Personal Loan Feefo rating

Excellent Very easy to apply and the best rate

Personal Loan Feefo rating

Excellent quick and efficient service 👍

Personal Loan Feefo rating

Very good service, but check your junk mail Very good service but check your junk mail for their mail.

Personal Loan Feefo rating

Brilliant fast efficient service

Personal Loan Feefo rating

Excellent Excellent service and money from loan in my account within 2 days. Well done Hitachi

Personal Loan Feefo rating

Very fast response. Straight forward.

Personal Loan Feefo rating

Definitely recommend.

Personal Loan Feefo rating

Impressed and Recommended. Excellent and easy on line application process. Very quick decision and release of funds.Impressed with service.Not complicated at all.Used Experian credit rating services prior to making application

Personal Loan Feefo rating

Excellent service Easy to arrange with no hassle top marks

Personal Loan Feefo rating

So straightforward The process to get my loan agreement approved took less than 5 minutes and money was in my bank account within 48 hours.No hassle or stress.

Personal Loan Feefo rating

Quick and easy. It was quick, easy and I got the deal that was advertised. The funds were with me 24 hours later.

Personal Loan Feefo rating

Good customer service Good customer service. Prompt decision on application

Personal Loan Feefo rating

I am happy to say that I was pleased with everything to get my loan was first class

Personal Loan Feefo rating

Top class service Easy smooth fast top class services. Less than 24 hours loan in my account. Thank you Hitachi

Personal Loan Feefo rating

Great service Very easy application and decision in minutes. Money in account the next day. I have used Hitachi a few times in the past it is easy to check balance and pay off

Personal Loan Feefo rating

Application process was simple and quick. It didn't feel laborious as some applications do but still felt thorough enough to be professional.

Personal Loan Feefo rating

5 star service Fast friendly, easy to use online service and quick decision made, and plenty of communication and advice given would highly recommend.

Personal Loan Feefo rating

Efficient Efficient and quick service. Easy application and quick decision.

Personal Loan Feefo rating

A1 service and quick response Great service , Excellent in every way and far better than Lloyd’s bank has ever been

Personal Loan Feefo rating

Excellent and efficient service So easy and quick

Personal Loan Feefo rating

Very quick and straight forward to arrange with an answer in minutes Excellent company to deal with. I have used them several times over the years and always found the application process straight forward and easy to arrange.

Personal Loan Feefo rating

Excellent service Excellent so far, just waiting to see how long before the cash arrives, the response rate of return when additional information requested is amazing

Personal Loan Feefo rating

Excellent easy process and quick decision.

Personal Loan Feefo rating

Quick and easy good apr and no page after page of forms and no hidden costs or surprises


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