Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We won the official Feefo Gold Trusted Service award for 2018.

Date Product Score Customer Comment
Personal Loan Feefo rating

Very fast efficient service,. money was in my account within 24 hours. Fabulous, super fast service, would highly recommend them.

Personal Loan Feefo rating

Loan quick and efficient Very pleased with the service. Quick and efficient

Personal Loan Feefo rating

Easy, stress free application process and quality communication throughout Easy, stress free application and quality communication throughout that kept me informed about every step taking place. Plus, a competitive interest rate made it an easy decision to make and I’m so glad I did.

Personal Loan Feefo rating

Very good and easy to use

Personal Loan Feefo rating

Looking for a loan. First class service and well communicated. I can not fault anything from start to finish.

Personal Loan Feefo rating

Good service Everything was dealt with very quickly no problems at all I would recommend this company

Personal Loan Feefo rating

Efficiency process Fast and reliable

Personal Loan Feefo rating

Excellent from stat to completion The service was excellent Easy to follow instructions Quick response and finalised!!

Personal Loan Feefo rating

Very quick decision, I have always been able to get their lowest advertised rate, highly recommend.

Personal Loan Feefo rating

Easy online process Straightforward online process. In some ways too easy...No human interaction but all I needed.

Personal Loan Feefo rating

Great , fast and no hassle service from Hitachi

Personal Loan Feefo rating

Simple and fast Great all round

Personal Loan Feefo rating

Unbelievably straight forward. Money in account within 48 hours couldn't fault them.

Personal Loan Feefo rating

Excellent service a really quick decision no messing about and a decent rate. Have used before and will always be my first choice. Money in my bank within 24 hours!

Personal Loan Feefo rating

Very easy to apply online and their decision is made in minutes, excellent I was most impressed with the service from Hitachi, first class

Personal Loan Feefo rating

Great rates, great customer service Great interest rates and so easy to organise my loan. Their communications were really clear and friendly and they let me know what was happening at each stage. Really pleased with their customer service.

Personal Loan Feefo rating

Very quick response

Personal Loan Feefo rating

Good service ‘n Easy to use website, quick service.

Personal Loan Feefo rating

Fast and efficient service online

Personal Loan Feefo rating

Easy application and quick money transfer

Personal Loan Feefo rating

Brilliant , painless , great service

Personal Loan Feefo rating

Spot on Good apr rate and decent customer service,reason for 4* review and not a 5* is it took around 8 days until received funds

Personal Loan Feefo rating

Brilliant Quick and efficient

Personal Loan Feefo rating

Very easy to apply and decision was quick.

Personal Loan Feefo rating

the service was a positive experience The customer service was very transparent with support against scams being priority , I appreciated their honesty and support I would definitely recommend to my family and friends if they required a loan Many thanks to the team

Personal Loan Feefo rating

The most helpful people I have come across. Yes. Very efficient, friendly and helpful.

Personal Loan Feefo rating

Excellent service. It was a quick & easy application. The loan was in my bank with in the time they said it would be. This is my 2nd loan and you never know I may be back again in the future.

Personal Loan Feefo rating

Amazing service!!!

Personal Loan Feefo rating

Veru good easy to deal with

Personal Loan Feefo rating

Everything is perfect.

Personal Loan Feefo rating

Quick and easy with good interest rates. Quick and easy service with good interest rates. Although when the loan did not arrive in my bank account after several days of waiting, I rang and was told that the money could not be sent until I answered some security questions. So please make a note of this to avoid delay. I didn't see it in the emails or Ts & Cs but guess it must have been there somewhere but not in an obvious place. Highly recommend this loan service though.

Personal Loan Feefo rating

Service was smooth and hassle free.

Personal Loan Feefo rating

Simple process, great communication, very pleased with the service

Personal Loan Feefo rating

Excellent very easy to arrange and super fast. Highly recommended

Personal Loan Feefo rating

All good would use again

Personal Loan Feefo rating

very easy quick and the person I spoke to was very polite

Personal Loan Feefo rating

Quick, hassle free loan that was in my bank account by the next working day

Personal Loan Feefo rating

Very helpfull snd easy to deal with

Personal Loan Feefo rating

Very quick and easy to setup

Personal Loan Feefo rating

Easy and quick I needed a loan quickly and this took from Friday to Monday. I am sure it would have been quicker if it hadn't been the weekend. The form was easy to fill in online and they didnt ask for any supporting documents. The interest rate was one of the best on the market and was recommended by Money Saving Expert.

Personal Loan Feefo rating

From applying to receiving the money was very quick, excellent, A+. Thanks! Really fast service. Very impressed and will definitely recommend you and use again myself should I need to

Personal Loan Feefo rating

Good experience Low interest rates, quick and clear online application process. This is 3rd finance package my wife and I took in the past year with Hitachi. The only hiccup is waiting for cash to arrive in your account, up to 2 working days, so if you apply on a Friday don't expect the money before end of Monday or even Tuesday.

Personal Loan Feefo rating

Let me have some more debt with ease. Brilliant Great mete

Personal Loan Feefo rating

Really easy application processes

Personal Loan Feefo rating

Excellent service and rates. Third time I've used then 😃

Personal Loan Feefo rating

Quick with low interest easu application

Personal Loan Feefo rating

Quick decision on application made Excellent quick service

Personal Loan Feefo rating

Worst company in history! Worst service ever! Speak to people and they speak to you like your a dog! No joke. You speak to management and they find it bezaar colleagues would treat customers like dirt as though they are balliffs trying to hunt you down or patronize you. Once you asked for a complaint to be logged they dont get back to you even though they are regulated by financial conduct authority! Bad bad bad service wouldnt recommend anyone doing business with this firm

Personal Loan Feefo rating

Excellent and fast

Personal Loan Feefo rating

Very efficient, easy to apply and professional customer service. Fast and keeping their word. Highly recommended.

Personal Loan Feefo rating

Fantastic easy on line service. Listened to my request, gave me my options, fully explained what my commitment would be, within a matter of minutes agreed my new loan, fantastic service, money was in my account by the next day.

Personal Loan Feefo rating

Good easy to use site which was easily understandable.

Personal Loan Feefo rating

They had great customer communication

Personal Loan Feefo rating

Excellent. Straight forward. The process was very good and fast . Information was available straight away.

Personal Loan Feefo rating

Very efficient and excellent process - easy to use, transparent and swift response

Personal Loan Feefo rating

The service was excellent, been with you before, thankyou for sorting this loan as it’s sorted my finances out , fab service 👍

Personal Loan Feefo rating

Very good service

Personal Loan Feefo rating

I found the on line ease to follow and very clear didn't take long to do

Personal Loan Feefo rating

Fantastic all round experience Very quick and efficient process which is exactly what customers are looking for. I’d highly recommend Hitachi. I was done and had everything complete on my loan in less than 15 mins and the interest rate is competitive too which is great.

Personal Loan Feefo rating

Easy quick uncomplicated great rates Brilliant service uncomplicated and great rates highly recommended

Personal Loan Feefo rating

Easy, quick and relatively simple.

Personal Loan Feefo rating

Straight forward and simple process with minimum fuss. All done on line and within 48 hours. Cannot fault the service.

Personal Loan Feefo rating

The whole activity in obtaining loan was easy. Many thanks

Personal Loan Feefo rating

Impressive professional and quick The service was impressive and easy

Personal Loan Feefo rating

Great communication throughout the process

Personal Loan Feefo rating

Great gast service Really great rate of 3.6% apr instead of the higher rate for finance. After some questions, I got approved and the response was really quick. The funds were in my bank the following day. Brilliant service.

Personal Loan Feefo rating

Straight forward application

Personal Loan Feefo rating

Very easy transition what more can I say.

Personal Loan Feefo rating

Straight forward good value lending

Personal Loan Feefo rating

Excellent service

Personal Loan Feefo rating

Excellent service Excellent service, very clear in there procedures.

Personal Loan Feefo rating

Excellent service. I was impressed by how convenient and straight forward the whole process was from start to finish and how I was kept informed throughout.

Personal Loan Feefo rating

a very professional company that feeds down to there staff that also acts in a friendly professional manner

Personal Loan Feefo rating

very efficient and helpful all information available on line

Personal Loan Feefo rating

Excellent service. Will probably use again if needed. Good efficient service. On-line information and application system clear and easy to use. Fast response which met my requirements.

Personal Loan Feefo rating

Very good with zero hassle. Accepted for loan right away but then I changed the amount I required. Hitachi phone staff sorted this out very quickly ( minutes ) and received my money the next day.

Personal Loan Feefo rating

No trouble at all, fantastic service.

Personal Loan Feefo rating

very good and esea

Personal Loan Feefo rating

Excellent Everything

Personal Loan Feefo rating

Very quick, easy, and simple to arrange It was very easy to apply, the loan rates were amongst the best, and I got an answer very quickly

Personal Loan Feefo rating

Interest rate higher than I expected consider my good credit rating Offer me at a lower interest rate.

Personal Loan Feefo rating

Easy Application With Instant Decision Very easy to navigate website , fairly quick applications with the bonus of an instant decision . Was also followed up by a phone call from a very helpful chap who explained everything and if I needed assistance , to let them know . Great service with competitive rates .

Personal Loan Feefo rating

First class lenders highly recommend This is the 3rd loan I have had through Hitachi their application process is easy and the money is in your account the next day. I would recommend them to anybody I have never experienced any problems and they are always ready to help if needed

Personal Loan Feefo rating

Quick and easy It was a very easy process which took less than 5 minutes. The website was very easy to negotiate. It was quick and easy and the money was in my bank account within 48 hours. Impressive.

Personal Loan Feefo rating

They were very helpful and prompt They were very helpful and prompt. Happy with the service

Personal Loan Feefo rating

Quick decision, forms easy to fill in & would recommend them

Personal Loan Feefo rating

Polite and very helpful,will be back in six months to top up Brilliant,easy transaction

Personal Loan Feefo rating

Quick efficient professional

Personal Loan Feefo rating

Excellent and super fast!!

Personal Loan Feefo rating

Great lender, leading the way ! Simple process and in my account in less than 24hr !

Personal Loan Feefo rating

Perfect transaction Amazing, quick, no documents required and funds within days

Personal Loan Feefo rating

Excellent customer service. Decision of loan was efficient. Well done.

Personal Loan Feefo rating

Excellent Excellent service Fast response to application and payment

Personal Loan Feefo rating

Excellent Quick decision and didn't have to wait long for the funding.

Personal Loan Feefo rating

Very helpful and friendly service

Personal Loan Feefo rating

Quick and friendly although found some of online areas confusing. Yes would recommend

Personal Loan Feefo rating

I already have a loan with your company so you already had all my details and history but still had to spend 20-30mins going over it all over again! Why?

Personal Loan Feefo rating

Very easy process to get loan.

Personal Loan Feefo rating

Very good. All questions that I had were answered quickly and clearly. That is how customer service experience should be.

Personal Loan Feefo rating

Fast efficient and very competitive Excellent with speedy fund transfers


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