Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We are proud to announce that we have won the official Feefo Platinum Trusted Service award for 2020, after 2 consecutive years of winning the Gold Award.

Date Product Score Customer Comment
Personal Loan Feefo rating

Very happy customer The service was excellent, and they kept me informed when the money was going to go in to my account. The website is easy to use. Thankyou for your quick response in accepting me for the loan

Personal Loan Feefo rating

Quick and easy application with instant decision I would recommend and use Hitachi Finance again. Decision was instant and online application very straightforward

Personal Loan Feefo rating

quick and efficient

Personal Loan Feefo rating

great rate and easy application on line easy site to navigate and quick decision. would recommend

Personal Loan Feefo rating

5 Star Service Easy, fast and efficient

Personal Loan Feefo rating

No other lender I would use! Always fast, reliable and simple service.

Personal Loan Feefo rating

The service you provide was outstanding and swift. I was extremely impressed with the low interest rate and the prompt payment.

Personal Loan Feefo rating

I would recommend Hitach Personal Finance above other lenders Having found Hitachi finance on Experian, I found the whole process very easy and fast, I'm extremily impressed with not only the rate offered but the communication. I will where possible always recommend Hitachi Finance service .

Personal Loan Feefo rating

Very good service

Personal Loan Feefo rating

Easy and totally efficient Amazingly easy and very efficient

Personal Loan Feefo rating

Quality Brilliant. ! Quick results and approval ! In Tough times that’s what you need ! Great interest rate as well so happy days !

Personal Loan Feefo rating

Very fast service.

Personal Loan Feefo rating

A company that actually wants to do business! After being a Nationwide customer for over 20 years and having had numerous loans from them (most repaid early) and having a good credit rating they decided that as a director I was not "employed" even though I pay NI monthly and have a good salary, after an hour wasted trying to call their " we are very busy" line I was told I would need to send them an accountants certificate through the post. I decided to try Hitachi, in way under one hour (less than the wasted time to Nationwide) my loan was approved and the money was in my account the next day! An efficient company to deal with, thank you.

Personal Loan Feefo rating

Quick and easy

Personal Loan Feefo rating

Fast and easy application Excellent fast hassle free service. Straightforward application superb rates good communication

Personal Loan Feefo rating

Very pleased with this service Very quick and efficient service. Thank you

Personal Loan Feefo rating

Yes definitely

Personal Loan Feefo rating

Fast decision, quick funds, easy to set up.

Personal Loan Feefo rating

So simple and very quick to apply. Great rates too. Highly recommend

Personal Loan Feefo rating

Great company Very professional and polite staff on the phone and very profficient

Personal Loan Feefo rating

Great rates and easy to deal with. Easy to use website, easy to get a quote and understand your monthly payments. Early settlement and make over payments at anytime. Simple application process and very fast decision, money in the bank 48 hours later!

Personal Loan Feefo rating

Awesome customer experience. Easy process, I would highly recommend.

Personal Loan Feefo rating

Excellent service Very fast and efficient, all done within 48 hrs

Personal Loan Feefo rating

As above Excellent, nothing more to say, what Moore can you say

Personal Loan Feefo rating

Very straightforward application process, Well done

Personal Loan Feefo rating

Quick response friendly staff From applying to finalising I found the staff to be friendly and helpful

Personal Loan Feefo rating

Easy loan application Very easy & simply explained. Received funds quickly.

Personal Loan Feefo rating

Brilliant Very simple to fill out.

Personal Loan Feefo rating

Nice and Easy Quick and painless... was referred to internal team for review and 48hrs later as promised, came back with an answer. I did get the loan for those wondering.

Personal Loan Feefo rating

Simply good, nothing more but simply good.

Personal Loan Feefo rating

Excellent Serice Quick, efficient and very friendly. Simple process to follow.

Personal Loan Feefo rating

No haste fast and efficient

Personal Loan Feefo rating

Easy, reliable!

Personal Loan Feefo rating

Quick and easy

Personal Loan Feefo rating

Will use again First class and easy to use

Personal Loan Feefo rating

Easy application process and fantastic speed of follow up administration.

Personal Loan Feefo rating

Very simple process and quick, couldn't fault anything.

Personal Loan Feefo rating

Friendly company with great customer focus. Quick decision made online. Very comparable interest rate.

Personal Loan Feefo rating

Would recommend Very simple & quick to do

Personal Loan Feefo rating

Great service The service I received was great. Nice and easy to follow process. 👍🏾

Personal Loan Feefo rating

Brilliant from start to finish. Many thanks! Just brilliant from start to finish. Good communication. Fast service. From applying to having the funds in my account all done in 48 hours.

Personal Loan Feefo rating

great service wonderful efficient and straightforward. typical Japanesesimplicity

Personal Loan Feefo rating

First class company I’ve used Hitachi finance for the third time now. I must say what an absolutely excellent company they are. I filled out my application which was accepted immediately and money in the bank in under 12 hours. Excellent service thank you again Hitachi

Personal Loan Feefo rating

Top notch service Very easy online application, decision was immediate, money in the bank next day. repayments good value.

Personal Loan Feefo rating

Efficient and friendly A perfect smooth and efficient experience from the beginning. The representative I spoke to had a natural pleasant, friendly manner and very helpful - a credit to the company. Thank you.

Personal Loan Feefo rating

Great quick loan experience Yes would recommend, very easy application process , quick decision , got top up to existing loan , the only thing I would say slightly negative was I had a 5 working day wait for the transfer of funds after I used e-signatue straight after application was accepted but overall a pleasant easy experience

Personal Loan Feefo rating

Good service simple to use and quick decision, only drawback is amount of time it takes to put the money in acct that could be communicated better

Personal Loan Feefo rating

Very fast response, easy to use step by step questions. Very happy with the service

Personal Loan Feefo rating

10/10 - would absolutely use again if I wanted a loan.. Excellent (actually best) rates of interest, very easy online application, near-instant decision, and money transferred into my account within 24hrs. What more do you need from an online loan? 10/10.

Personal Loan Feefo rating

Fast simple application. Great service. Easy online application and everything nice and strait forward. Product was approved very quickly and I cannot fault Hitachi Finance at all.

Personal Loan Feefo rating

A pleasure to do business with Exceptional Easy to understand instructions Secure And fast decision Treats customers like adults

Personal Loan Feefo rating

The service was relatively painless and quick.

Personal Loan Feefo rating

Yes if needed. I would use as they. Give a quick response. They cancelled my agreement with no awkward questions.

Personal Loan Feefo rating

Fast efficient service. Would highly recommend. Very easy website to understand.

Personal Loan Feefo rating

Super

Personal Loan Feefo rating

Simple loan application process. Excellent, straightforward application process, with easy to follow steps.

Personal Loan Feefo rating

very slow to pay out even though i understand lack of staff due to corona prolonged from saying it would be in my account by 5pm 4days later after many emails & calls it is in awaiting clearence

Personal Loan Feefo rating

It was a good interest I thought the service was quick and understanding had a reply nearly straightaway and I was very satisfactory to the answers I needed thank you very much

Personal Loan Feefo rating

Brilliant lender so quickly the loan arrived in my bannk Fantastic advice from start to Finnish and was told immediately that the loan was approved in my bank the next day

Personal Loan Feefo rating

Kept me informed right from the start of my application

Personal Loan Feefo rating

Easy quick service

Personal Loan Feefo rating

Fantastic service and could not be more helpful As far as I am concern about this company they were very helpful and even on the phone they are very polite

Personal Loan Feefo rating

Easy use if website. Quick decision online

Personal Loan Feefo rating

2nd time using this service and will again This is the 2nd time using this service and I will again. Don’t normally bother with reviews but the service and access to you account plus the flexibility is second to none. Really happy with all aspects.

Personal Loan Feefo rating

Excellent service and fast service

Personal Loan Feefo rating

Very easy to use and understanding of what my needs were

Personal Loan Feefo rating

great fast service.

Personal Loan Feefo rating

Easy. To use.transparent terms.

Personal Loan Feefo rating

Very efficient, first class service, competitive rates.

Personal Loan Feefo rating

Brilliant No faffing great service in hours. Can recommend it to anyone

Personal Loan Feefo rating

Extremely polite and helpful advise from all staff everything done as stated

Personal Loan Feefo rating

I thought the process of getting a top up loan was easy and really quick, would definitely recommend to my friends

Personal Loan Feefo rating

Applied for my loan, a few questions later it's in my bank. Thanks. Excellent service

Personal Loan Feefo rating

Brilliant Great interest rates and easy to apply online. Funds were in my account within a day.

Personal Loan Feefo rating

Best interest rate around Very quick, very easy to apply online and best of all, probably the lowest interest rate around. This is my second time with Hitachi.

Personal Loan Feefo rating

Simple process, quick and easy :)

Personal Loan Feefo rating

A company it's a pleasure to deal with The second time I've used this company after looking at my own banks rates I knew exactly who to look at and was completed in under 8 minutes. a company that are fantastic to deal with.

Personal Loan Feefo rating

Quick, clear and easy

Personal Loan Feefo rating

Easy and straightforward.

Personal Loan Feefo rating

A very quick and easy website to use. the decision was very quick . Excellent website . Quick and easy to use . The decision was very quick and the money was in my account quicker than expected. The contact made via email was sent very quickly too . Delighted with the service .

Personal Loan Feefo rating

Very quick and very simple service

Personal Loan Feefo rating

everything was easy

Personal Loan Feefo rating

Great rates Very low interest rate and Very simple and easy steps to obtain the loan and the funds got credited to my account within 6 hours.

Personal Loan Feefo rating

swift and friendly....just what you want!

Personal Loan Feefo rating

Definitely one of the best company in Uk Very quick service.Competitive rates!

Personal Loan Feefo rating

Top class service and company Excellent company i have dealt with many times in past, easy to apply and easy to pay off early

Personal Loan Feefo rating

excellent hassle free application and speedy decision

Personal Loan Feefo rating

the process was very easy& quick I would recommend & use again

Personal Loan Feefo rating

Brilliant and efficient Could not have been quicker or easier to apply and sort out. Payment transferred within 24 hours and no messing around with posting of forms etc. Would definitely recommend to anyone interested in a loan without any hassles.Well done and thank you.

Personal Loan Feefo rating

Loan Application Completely easy to use all done though the site.

Personal Loan Feefo rating

Easy to use and quick to get a decision. A straight forward process really and gave a better % rate than the bank I have been with for 20+ years saving thousands on interest alone.

Personal Loan Feefo rating

Thank you It was so quick and easy and the money was in my account next day now my wedding will be purfect

Personal Loan Feefo rating

wouldrecommend Really easy to apply, got decision straight away. Money in my account in 2 days. great service

Personal Loan Feefo rating

highly recommended Fantastic service, easy to apply, online decision made in minutes money in the bank in hours!

Personal Loan Feefo rating

Couldn't be more simple. So straightforward, painless application to acceptance. No issues whatsoever

Personal Loan Feefo rating

Very easy and quick way to get a loan Quick and easy

Personal Loan Feefo rating

cheap rates easy peezy applicant process

Personal Loan Feefo rating

Fast Whole process was easy.

Personal Loan Feefo rating

Fantastic service all round!!!!!

Personal Loan Feefo rating

There were a no brainer... From start to finish has just been a breeze! Went through Clears core and they have the most competitive Apr interest % No brainer


Feedback

Live chat

best live chat