Fantastic service

This is the first time I have used hitatchi and I found the service they give from beginning to end absolutely fantastic. Very competitive rates and everything is so easy . Would certainly recommend them

More tech to make the application process seamless

Stoked to get the loan, but but but.... I think the user experience of applying can be greatly improved with tech. Maybe even blockchain because a lot of the hold up was about certifying my identity. Lets use tech to make that seamless!

Very quick response and great rate for payments

Personal loan

Very efficient. Reasonable rates.Customer service is always very helpful.

Great service even during the current situation

Efficient and professional service, a little bit slow but given the current situation with corona virus it’s only to be expected.

Highly recommended - buy with confidence Hitachi products 👌

I found Hitachi lender via Experian' website recommendation. From applying for the loan on line, to acceptance outcomes was a very straightforward process, followed by a Customer Services representative's phone call to finalise details. Thank you.

Wouldn’t go anywhere else

Ease of application Instant decision Fast payment

Level of service

Fast reliable service.

First class service

Very efficient and knowledge level of service. Also quick at crediting funds to account as requested. Simple application process and immediate decision

Hassle free and quick response

Easy to fill up, hassle free, quick response and low rate as well

Quick process, but rates can jump significantly after hard search

I didn't see my actual rate until after a hard search, which was much higher than what was advertised throughout the application process i.e it went from 3.2% APR to 8.9% APR. Felt like a sneaky tactic as I didn't really want to try my luck else where and risk hampering my credit score. Some personal finance providers let you see your rate before you apply, and help protect your credit score. So will be nice for Hitachi to catch up to the times, unless it is indeed a sneaky tactic to drive profits, then fair play as beggars cant be choosers.

Highly recommend

Highly recommend! Great service. Quick, easy and simple. Would definitely use again

Brilliant service

Brilliant, quick, simple and instant response. Email updates and funds received as per their email timeline.

Everything was so easy

Very easy and quick to deal with

Everything was easy to understand and quick

Easy, efficient and friendly

Easy and quick process of applying for a loan, friendly staff, regular updates on stages of application and quick transfer of funds.

Your staff telling people that money been paid out and it hasn't been paid out or reached me, no communication if loan declined it has been awful an I have been with you years very disappointed.

Great experience, used them before, recommend highly

poor and slow

After being excepted for my loan. it has taken a long time to hit my account. after 4 days the payment still has not hit the account.

Very smooth process

Very efficient company - applied for the loan with minimum of fuss and had funds paid within 48 hours of approval as promised. Kept up to date with progress and contacted as soon as loan approved. Again, all done with the minimum of fuss.

Fast and stress free

Great company. Easy application process. Quick to respond and money was in my bank within two working days. Highly recommended

Excellent customer relation, all questions answered and the operator assisted me with logging onto account, and ensured that I was comfortable with the process any Thanks Tony

Excellent

From start to finish a easy and fast transaction. Can’t fault Hitachi

great service

application was so simple to use with quick approvel

Very easy to navigate around the website. Decision within minutes

Excellent.

Very clear application procedure and easily available to get hold of over the phone.

Great company 3rd time I've used them over the years

Easy and quick self explanatory when filling out forms

Great Company and great interest rates A++

Very professional and stress free, would recommend again ... customer service was also very helpful and detailed A++++

Quick and straight forward application process

Easy to complete application!

Excellent service- kept up to date each step of the way by email! Easy to complete application!

No confirmation received.

Agreement was completed quickly & money paid into my account within 2 day however as of yet I have received no correspondence by either post or email confirming agreement number or date of repayments etc.

It was Not helpful this time

Excellent service, quick and convenient

Quick and simple

Very quick and easy

Quick and easy application

Service was all done very efficiently, I was very much informed of what’s going on and what to expect next.

Professionalism combined with compassion and respect

I was guided in an understable way through the online process and I felt appreciated as a loyal customer

Excellent service and express response for the application

V. Pleased

Couldn’t be easier, very well communicated transaction.

Quick, simple and clear

The process is easy and not complicated.

Great rates and easy to use!

Great rates and easy to use! This is my second loan with Hitachi

Good user friendly service, fast decision with thorough checks.

Easy to complete and honoured what the offer was in the soft search.

Another great experience

Straightforward, easy process. Quick decision, clear communication. Top Service as always, very easy Customer Journey.

Friendly service, good rate, easy application

Good hassle free.

Great service, easy enough application ,transfer was there in days

Did it online was easy and fast

Yes would buy and recommend them to others

Fantastic

Very fast decision and kept well informed.

Quick and efficient service

Quick and prompt service. I applied one evening and the money was in my account the next day. They emailed regularly to keep me updated

Great finance company

Very easy to use, very quick decision. No hidden charges. Would definitely recommend. Have used many times before and never any issues

Good all round

Find the online portal helpful along with the app. Offer competitive rates and so far been excellent company to borrow from. Third loan now and would probably use again as excellent apr, eat to apply and set up

excellent service and quick response thank you

First class

Had dealings with them before, very efficient and upfront with rates, some lure you in with cheaper rates and jack up the rate, with Hitachi they do not do this , money in bank next day, excellent

Loan application

Service brilliant no hassle quick and easy,

Great rate! Excellent service

Quick decision, money received next day. Great rate!

Great service, received money very quickly.

Quick, easy and straightforward.

Very very fast n excellent service 😊

Fast efficient

No hassle fast and efficient

Excellent service

Very easy

Very straight forward and quick.

Very efficient service

Easy application, quick decision, quick deposit

fast and easy........................................................

Fantastic

Great fast service.. Highly recommend.

Easy process, quick response

I have used Hitachi in the past and I have always found them to be excellent to deal with.

Smooth and quick, would definitely recommend and use again

I will definitely recommend this for everyone.

Excellent customer service. Polite and straight to the point questions.

Very efficient application process and a quick decision was made

Quick and easy

Always a brilliant service have used on many occasions and excellent rates thanks

Very competitive loan rate.

Effortless process. Clear concise instructions and a friendly staff member contacting me for security purposes.

Great service

Very good service, very quick response, received money next day

Super quick & Super easy!

Very low interest rate. Incredibly straight forward application process and super-quick. Can't recommend them highly enough!

Great quick service with no hassle.

Quick and easy

Very easy to use and very quick. Would use again and would definitely recommend.

Applied online.money in Bank next day

Easy to apply online and took a few minutes from start to being approved. Money was in my Bank the next day. Used them before and no problems

Great service yet again.

I have used Hitachi before and they always provide a good service

Highly recommended

Easy to use application process. Transparent in terms of rates and repayments. Quick decision. Easy to use online account.

Quick and easy from start to finish. Money was in bank within two days. EXCELLENT!

Great fast quick

Always an excellent service with quick response

Quick decision and true to the quoted APR.

I had a straight forward application process, a quick positive decision and, unlike some other high profile lenders, the actual APR matched their quoted APR (shame on you Sainsbury's Bank!) Money in my account within 48 hours as promised too

Great efficient service

Very straightforward and easy service !

Easy to deal with from start to finish have used them many times now, thank you 😊

Quick service

Fantastic and very easy to use app. Quick update. Funds available in 48 hours. 3.2 percent Apr.

Quick decision with competitive rates! Totally recommend

Very quick service, good communication, I knew what was going on through every step. Very easy to use, competitive rates, would definitely recommend.

Great company

Excellent website and prompt decisions easy to apply for a loan

Easy to purchase financial products

Easy to navigate website and very helpful at every stage of transaction. Very competitive rates offered

Always a pleasure. Great team, great rates very happy.

The service i received on line was 100%.

Quick and prompt without much of the paperwork.

Quick service without going into hassle with lots of paperwork. Basic interest rates and repay options are good.

Easy to complete

Simple straght forward application, with quick response

Quick and efficient service. I have used Hitachi Personal Finance before and always found them to be very helpful.

Probably one of the more reputable lenders who take a careful and professional view to ensure that customers appreciate the details and consequences of their applications. The headline APR is clearly a best case scenario to attract customers and actual APR is unlikely to achieve this best case figure.

Easy to use

Very efficient service.

Quick answer and no messing about. Lovely service

Great service. Quick approval and money transfer.

Very quick and friendly