Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We are proud to announce that we have won the official Feefo Platinum Trusted Service award for 2020, after 2 consecutive years of winning the Gold Award.

Date Product Score Customer Comment
Personal Loan Feefo rating

Highly recommended Absolutely brilliant, quick decision and easy to deal with.

Personal Loan Feefo rating

Would highly recomend Excellent and simple process

Personal Loan Feefo rating

Very fast service

Personal Loan Feefo rating

Very efficient Excellent service

Personal Loan Feefo rating

Easy, secure and good interest rate. Easy to apply for online with instant decision. Contacted by telephone the next working day by helpful staff to confirm some points which was reassuring. Kept up do date with progress via email at all times. Definite recommend.

Personal Loan Feefo rating

Quick and easy Easy on line application process. Swift and courteous verbal I.d. Checking.

Personal Loan Feefo rating

Efficient, fast and helpful This loan was arranged for me by my bank and Hitachi were very efficient in confirming the loan and arranging the transfer for me.

Personal Loan Feefo rating

Clear what I needed to do & Hitachi did what they said they would do in a t Clear what I needed to do & Hitachi did what they said they would do in a timely manner

Personal Loan Feefo rating

Perfect service Quick and proper service

Personal Loan Feefo rating

Extremely professional. Easy application. Paperless. Swift response and money in my bank account within 48 hours.

Personal Loan Feefo rating

5 star Excellent and quick service

Personal Loan Feefo rating

the best and professional service

Personal Loan Feefo rating

First class service . The online application was clear and easy to understand.I was treated efficiently and very promptly. I would not hesitate to recommend Hitachi Personal Finance .

Personal Loan Feefo rating

brilliant service 👌

Personal Loan Feefo rating

quick and easy to fill in, decision was quick.

Personal Loan Feefo rating

Quick and simple Very quick and simple to use with good communication and updates on the process

Personal Loan Feefo rating

The professional manner in which my application was processed. I have been a customer of Hitachi for many years, and I have always been very satisfied with the service provided. The member of staff who rang me was indeed very professional and courteous. I would be happy to recommend any of friends to the Business. Well done and thank you for your services over many years.

Personal Loan Feefo rating

Quick response Very straightforward to apply, good response time and helpful information, kept in touch and speedy completion.

Personal Loan Feefo rating

Excellent fast and efficient

Personal Loan Feefo rating

Easy application Quick response given on both the decision and the loan, very easy to apply for also. I was offered a higher interest rate but expected that.

Personal Loan Feefo rating

Excellent service Excellent service, filled the application online in 10 minutes, had a security call the next day, money was in my account the day after, cannot fault the service

Personal Loan Feefo rating

Very impressive fast and efficient service, with the application submitted online on Sunday, and the funds credited on Tuesday.

Personal Loan Feefo rating

Great service! Would highly recommend this company Within minutes I had my decision which was absolutely fantastic.. if used Hitachi a few times at currys and now using them direct for a loan which I really needed. Great service

Personal Loan Feefo rating

Super easy service 10/10 Really fast & easy service, highly recommend!

Personal Loan Feefo rating

Very good and professional

Personal Loan Feefo rating

I found the whole process very easy and uncomplicated I found the process very easy and quick. I would have no hesitation in recommending to others or use them again.

Personal Loan Feefo rating

Quick and easy

Personal Loan Feefo rating

Easy online process , no appointment nonsense. Fast simlle effective service.

Personal Loan Feefo rating

Easy to navigate website, clear instructions and fast decision.

Personal Loan Feefo rating

Excellent service both online and over the phone with the team

Personal Loan Feefo rating

Fast service Would recommend. Fast acceptance.

Personal Loan Feefo rating

Really easy application process, does a soft search so doesn't show up on your credit file if you get refused. Really quick decision and better still the money goes into your bank account within 24 hours, fantastic thank you.

Personal Loan Feefo rating

Quick, simple,would use again. Very professional. The decision to grant the loan was quick and the forms were simple to fill out.

Personal Loan Feefo rating

Very simple and quick decision. Very simple online application, decision immediately and money was paid into the bank within 48 hrs. Great low rate interest.

Personal Loan Feefo rating

Super Was a very straight forward process.

Personal Loan Feefo rating

Highly recommend Really professional service and easy to use.

Personal Loan Feefo rating

Amazing help a little high on interest rate but very good and helpful The service was fast and easy and got the money fast . No fuss good people to talk to service class 1

Personal Loan Feefo rating

A Quality service A very simple quick and efficient service

Personal Loan Feefo rating

Excellent first class service

Personal Loan Feefo rating

Quick, easy to use form. Great communication and prompt deposit of funds. Highly recommended

Personal Loan Feefo rating

Kis = kept it simple . Under no pressure .

Personal Loan Feefo rating

Good rate and good service , and contacted me when policy had finished

Personal Loan Feefo rating

Very efficient

Personal Loan Feefo rating

Agreed loan in minutes Agreed loan in minutes Rang me next day to clarify Monies in account within 24hours Perfect

Personal Loan Feefo rating

Exelent service and prompt good rate

Personal Loan Feefo rating

Very easy to sort quick decision

Personal Loan Feefo rating

Quick, easy and successful Easy to use and prompt response

Personal Loan Feefo rating

easy peasy website very easy to use and quick response to request for loan.

Personal Loan Feefo rating

Straightforwards, very quick, no nonsense. Highly recommended.

Personal Loan Feefo rating

Straight forward online experience. Quick and easy process

Personal Loan Feefo rating

Great! Very easy and quick.

Personal Loan Feefo rating

Swift easy transaction Such a quick easy process

Personal Loan Feefo rating

They were very quick and helpful

Personal Loan Feefo rating

Very good

Personal Loan Feefo rating

Easy application . Very straight forward, easy no problem.

Personal Loan Feefo rating

Fantastic! 😊 Fantastic! Can’t fault it.

Personal Loan Feefo rating

Speedy Decision making Very fast Decision making, excellent Customer Service.

Personal Loan Feefo rating

Easy to do . Informative

Personal Loan Feefo rating

So quick and easy. Thoroughly recommend

Personal Loan Feefo rating

Fantastic and easy to use So easy to deal with and easy to use on the internet

Personal Loan Feefo rating

Excellent Great

Personal Loan Feefo rating

Quick and simple Great and easy service. Website where I got our loan was simple with a nice user interface.

Personal Loan Feefo rating

Steess free Application Hitachi are a company i have used many times Excellant rates and a seamless application process ..Really quick decision which takes the stress out of waiting on a decision. Highly recommend this company. Five stars

Personal Loan Feefo rating

Outstanding Simply outstanding.I have never encountered a more efficient financial service which did exactly what it said it would do sticking to advertised time scales etc. The turnaround time from submission to acceptance and deposit of funds was quite remarkable.Well done and thanks to all concerned.Kind regards Simon P Keenan

Personal Loan Feefo rating

Excellent service. Easy forms to fill in. Really quick decision on the loan. Brilliant Thank you.

Personal Loan Feefo rating

WERY EFFICIENT AND HELPFULL I WOULD RECOMMEND YOUR SERVICESS

Personal Loan Feefo rating

Excellent communication and customer service.

Personal Loan Feefo rating

Perfect 100% first class. Easy and Stress free. Thank you.

Personal Loan Feefo rating

Easy and fast

Personal Loan Feefo rating

quick and easy

Personal Loan Feefo rating

Very fast and friendly service I would recommend this company

Personal Loan Feefo rating

Excellent service and instant response Yes Reliable

Personal Loan Feefo rating

Top class Fast decision, very helpful on the phone to, and friendly, nothing was a bother with anything I asked

Personal Loan Feefo rating

Would recommend Very easy to deal with. No waiting days for a answer.

Personal Loan Feefo rating

Quick and simple system to use Very straight forward system and easy to navigate and quick yes or no response

Personal Loan Feefo rating

Great service First loan I’ve ever taken out so wasn’t sure how but It was Simple and fast , Excellent 5 star service

Personal Loan Feefo rating

Easy and swift service. Swift service and very straightforward

Personal Loan Feefo rating

Couldn't be easier!! What service' 5 mins and approved with money in account within a few days. Great service from Hitachi.

Personal Loan Feefo rating

Hitachi is amazing. I would give ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Personal Loan Feefo rating

Very good service

Personal Loan Feefo rating

Very helpful service

Personal Loan Feefo rating

Easy! Very simple application. No long winded phone calls with patronising affordability questions. Fast decision and payment. Brilliant service!

Personal Loan Feefo rating

I’ve always had a great experience with them!

Personal Loan Feefo rating

Impressive It was a really simple process. Totally transparent. Very impressive.

Personal Loan Feefo rating

Excellent service.

Personal Loan Feefo rating

Hitachi Personal Finance is the one to deal with! I needed to purchase a second hand vehicle - filled in their form online and within a day my personal loan was in my account. Their interest rate was extremely competitive and the whole procedure was very easy. I would certainly recommend this company without hesitation. I suspect that having a good credit rating helped the situation.

Personal Loan Feefo rating

good service They kept me informed about the progress of my loan application even though we had problems with telephone connections at our end, I had to go through several different people to keep in contact.

Personal Loan Feefo rating

Highly recommend This is my second loan with this company, I love the fact you can pay off the loan early without any fees. Very simple to navigate. Good rates

Personal Loan Feefo rating

Easy and quick to apply. Quick and easy to apply for. Quick decision. Money available next day.

Personal Loan Feefo rating

Easy application; prompt and efficient service.

Personal Loan Feefo rating

Very good service on online I've done my lone in 15 minutes and next day money was in my account than you Hitachi

Personal Loan Feefo rating

Fast professional service ,competitive intrest rates,would highly recommend to any one.

Personal Loan Feefo rating

Great service Great service, quick results. Good communication via emails.

Personal Loan Feefo rating

Very quick and easy forms straightforward Advisors very helpful

Personal Loan Feefo rating

The service was very fast effective. Communication was great from start to finish

Personal Loan Feefo rating

Excellent service

Personal Loan Feefo rating

Rapid service,friendly staff I would recommend Hitachi to anyone

Personal Loan Feefo rating

Straight forward agreement.

Personal Loan Feefo rating

completely hassle free yes I would recommend and use you agian

Personal Loan Feefo rating

Quick online service Service online very quick,only issue is didn't realise you have to phone to verify who you are, nothing is written about this


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