Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why weโ€™re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We won the official Feefo Gold Trusted Service award for 2018.

Date Product Score Customer Comment
Personal Loan Feefo rating

This experience was very enjoyable very easy and yes I would recommend and already have to friends and would use again when able to do so Thank you

Personal Loan Feefo rating

It was a stress free experience and easy to do on line. Also I did phone the customer care team how were extremely helpful. I would recommend them to anyone.

Personal Loan Feefo rating

Very quick, easy and the amount we needed at the best rate offered.

Personal Loan Feefo rating

Fast efficient and made the whole experience fuss free

Personal Loan Feefo rating

Very quick, kept me informed at all times It was a well organised, informative and quick service

Personal Loan Feefo rating

Very efficient service, as usual.

Personal Loan Feefo rating

Excellent service. Great service, got what I was quoted and all sailed through.

Personal Loan Feefo rating

first class service from application to cash in bank took less than 48hrs and all at a great rate too. We would 100% recommend to others!

Personal Loan Feefo rating

fantastic quick and easy to apply, This is now my third loan with them, kept informed by email brilliant service

Personal Loan Feefo rating

Great company. Great friendly staff. Very helpful. Easy to use online system and funds in account the next day. Very happy.

Personal Loan Feefo rating

very easy to apply and a very quick desition.

Personal Loan Feefo rating

Easy They are so quick, easy and polite. Always friendly and genuine

Personal Loan Feefo rating

Helpful throughout the process. Very efficient and helpful from the start. Kept me up to date with the progress of the loan. I will recommend this to other people

Personal Loan Feefo rating

Could find no fault whatsoever. I am not very good on I pads but I had no problem filling in the application form the only thing I found was there was not a place to say when you wanted the loan to start. I had a loan from Hitachi finance last year and found no problems whatsoever.

Personal Loan Feefo rating

Courteous staff sorted initial teething problems which were inexplicable! Initial communications were non-existent until an email telling me that the offer had expired due to lack of communication!!!! Called and thought it was sorted. Only to receive an email the next day telling me that it had again been cancelled. Called up again and it was finally sorted, though no-one knew why the lack of communications and cancellations had happened!! If those issues are sorted then it's a relatively simple process. Thanks.

Personal Loan Feefo rating

The ease a speed it took

Personal Loan Feefo rating

quick & easy A quick and easy service

Personal Loan Feefo rating

Great service..

Personal Loan Feefo rating

Very easy application and instant confirmation would definitely recommend and use again

Personal Loan Feefo rating

Easy to use and confirmation was straight away ,Brilliant.

Personal Loan Feefo rating

Really easy and hassle free to apply and receive your loan.

Personal Loan Feefo rating

Always so easy to deal with, decisions made quickly, and everything explained clearly before you commit.

Personal Loan Feefo rating

Very, very good

Personal Loan Feefo rating

All done quickly and efficiently, money in bank within a day

Personal Loan Feefo rating

very quick service, phones answered quickly, polite friendly staff

Personal Loan Feefo rating

Very easy application process

Personal Loan Feefo rating

Mdmazing Easy to use, quick decision loan granted at advertised apr rate

Personal Loan Feefo rating

straight through processing- kept updated and money transferred on time.

Personal Loan Feefo rating

Excellent Service. It was quick and easy. You will receive the confirmation right away. And i love the updates of my application sent straight to my phone. Excellent service!

Personal Loan Feefo rating

Great service easy to deal with

Personal Loan Feefo rating

Easy and quick vVery simple and quick. Easy to deal with.

Personal Loan Feefo rating

Fast and efficient service no problems at all

Personal Loan Feefo rating

Great service quick and efficient

Personal Loan Feefo rating

A few words?. Used before, best rate, and all my details were already in their system. Would recommend highly.

Personal Loan Feefo rating

Happy Very curtious, very quick, and explained well. Thank you.

Personal Loan Feefo rating

๐Ÿ˜๐Ÿ˜๐Ÿ˜ I applied through asda very quick and easy service from filling application to receiving the loan. I would definatley buy from them again in the future and would recommend then to friends and family also. The other good thing is which for me is a big relief that the loan will be cleared in 5 years so no long term repayments im very pleased ๐Ÿ˜๐Ÿ˜

Personal Loan Feefo rating

Amazing From start to finish, everything was excellent.

Personal Loan Feefo rating

Fast service no hassle & money in my account the day after.

Personal Loan Feefo rating

Excellent service. Easy to apply online and customer service so helpful

Personal Loan Feefo rating

Exceptional customer service and very competitive financial products.

Personal Loan Feefo rating

Great service, any very easy to apply

Personal Loan Feefo rating

a very fast and easy service

Personal Loan Feefo rating

Perfect fast service, five stars. Excellent service

Personal Loan Feefo rating

Great service Did not take long to sort everything out For the loan, Fantastic service

Personal Loan Feefo rating

Simply great ! Very easy, no hassle, kept me well informed, and great rates. Very pleased

Personal Loan Feefo rating

Very good APR with blink of eye Low APR, quick decision, money transfer within 48 as advertised. Only Sainsbury Bank can be competitive in regards to APR so one of best 2 loans available in UK.

Personal Loan Feefo rating

Happy with service Easy to apply.good communication and money in bank in a few days

Personal Loan Feefo rating

Very good customer service Very good service , All information that I need to know was provided.

Personal Loan Feefo rating

No.1 service Great fast service and a great interest rate would recommend to everyone who is looking a loan

Personal Loan Feefo rating

EXCELLENT SERVICE AND ATTRACTIVE INTEREST RATES. i WOULD RECOMMEND HITACHI PERSONAL FINANCE TO ANYONE

Personal Loan Feefo rating

They were really quick and easy to use

Personal Loan Feefo rating

Really easy process Smooth efficient process. After paperwork completed and telephone verification carried out the money was in my bank the next working day. Definitely recommend.

Personal Loan Feefo rating

Simple and easy

Personal Loan Feefo rating

Quick and easy to apply. Money transferred when they said.

Personal Loan Feefo rating

Seamless, quick response.

Personal Loan Feefo rating

Quick and simple application. Was accepted, signed contract online and received money all within 24 hours.

Personal Loan Feefo rating

Easy loan application process online. Quick result and good security check.

Personal Loan Feefo rating

I would definitely recommend, very efficient service provided

Personal Loan Feefo rating

would use again i would recomend to family and friends they were very helpful and made the process easy

Personal Loan Feefo rating

I found the service to be very good and helpful

Personal Loan Feefo rating

I would recommend Hitachi the service is quick and easy and hassle free with a low rate of interest.

Personal Loan Feefo rating

easy and fast easy and fast.I am very satisfied

Personal Loan Feefo rating

brilliant service easy forms, quick pay out

Personal Loan Feefo rating

Quick and easy So quick and easy. And funds in my bank exactly when they said.

Personal Loan Feefo rating

Quality service Was really happy with the way it all went

Personal Loan Feefo rating

Very efficient service. Quick response to application. Very efficient service. Funds received within one day of approval.

Personal Loan Feefo rating

5 stars Excellent online service 2nd time with this company highly recommended

Personal Loan Feefo rating

Simple application, swift reply on decision, and prompt payment into my account. Would highly recommend.

Personal Loan Feefo rating

Fast and easy. Easy application process. Very competitive rates, fast decision and equally prompt payment after approval. Great service ๐Ÿ‘

Personal Loan Feefo rating

Very quick and professional

Personal Loan Feefo rating

Quick response -great rates Always very quick and easy. Approved quickly and money in bank ready for use. Excellent used many times. Repayments and interrst rates brilliant, never feel like your being ripped off!!

Personal Loan Feefo rating

Great rate. Quick and easy to apply. Money in account fast. Kept informed at every stage.

Personal Loan Feefo rating

It was very quick and fast proses

Personal Loan Feefo rating

Fantastic quick 5star service

Personal Loan Feefo rating

All good Very quick process and I got the advertised rate, however, i wouldnโ€™t be so happy if I was one of those that didnโ€™t get the rate advertised.

Personal Loan Feefo rating

Excellent service provided by Hitachi Personal Finance. The service was fast and efficient. I will definitely recommend Hitachi Personal Finance to family & friends.

Personal Loan Feefo rating

From start to finish everything was dealt with promptly and efficiently. I was given updates on every step through the process. I would have no hesitation in recommending them to a friend.

Personal Loan Feefo rating

fantastic service fantastic service thank you very much!

Personal Loan Feefo rating

Very easy to get things going ten minutes done Yes definitely would recommend and have done

Personal Loan Feefo rating

I found the whole process from completing the form to actually enquiring the outcome very simple and friendly. My query was answered quite promptly with clarity and good advice as to way forward me satisfied .

Personal Loan Feefo rating

Very happy Very happy with level of service, I would recommend

Personal Loan Feefo rating

Thanks a lot for the swift response Good experience no problems at all

Personal Loan Feefo rating

I would recommend this company for a loan, the process is very straight forward, you get a decision the same day. After setting up your account online you can manage your repayments from there. Staff are also helpful when you call.

Personal Loan Feefo rating

Very hassle free experience. No time wasted at all. Would recommend to anybody

Personal Loan Feefo rating

The process was very easy The process was very easy and the decision was far quicker than I expected. Everything was sorted and money transferred very quickly. The rate I received was very good

Personal Loan Feefo rating

Could not be better Excellent hassle free service with good communication throughout

Personal Loan Feefo rating

Quick & Easy Excellent service. Quick & Easy.

Personal Loan Feefo rating

Amazingly quick and simple. Amazingly quick and simple. I got an instant decision and money was in my account within 2 days. Brilliant service.

Personal Loan Feefo rating

Fast & efficient Quick & easy application, with a fast Decision

Personal Loan Feefo rating

They kept me up to speed right through the process thanks

Personal Loan Feefo rating

Top Choice Excellent service. Quick decision. Great rates. No hidden charges.

Personal Loan Feefo rating

Professional and thorough So straightforward and easy application you get a decision in a minute and the funds paid in a couple of days later, totally professional and the communication if youโ€™re on the telephone with them is excellent.

Personal Loan Feefo rating

Very quick decision without any long form filling in. I would highly recommend Hitachi finance to anybody seeking a personal loan!

Personal Loan Feefo rating

Hassle free, definitely recommend Brilliant, got i wanted, all completed without a problem, no paperwork, all done online.

Personal Loan Feefo rating

All very straightforward Excellent and very straightforward

Personal Loan Feefo rating

Great to deal with

Personal Loan Feefo rating

Very good service got the funds quickly

Personal Loan Feefo rating

Highly recommended, best rates ever. Excellent service, 2nd time I have used them and I would highly recommend them to everyone. Straightforward, efficient and totally smooth and quick transaction.

Personal Loan Feefo rating

Very quick, very easy!

Personal Loan Feefo rating

Very quick and efficient.


Live chat

best live chat