Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We won the official Feefo Gold Trusted Service award for 2018.

Date Product Score Customer Comment
Personal Loan Feefo rating

Good. Service

Personal Loan Feefo rating

Would Recommend

Personal Loan Feefo rating

Very fast service I applied loan for home improvement and they decide my application within half an hour and money into my bank account within 24 hours.

Personal Loan Feefo rating

Getting a loan through Hitachi Personal Finance Very well done and easy to manage service for getting a loan. Took no more than 15mins to get a decision. This is just perfect. The digital signature is very smart and inventive. Overall excellent service from start to finish.

Personal Loan Feefo rating

Straightforward application, no problems.

Personal Loan Feefo rating

I highly recommend Hitachi finance I am very pleased with Hitachi finance. The process was very quick and easy. The application was quick and everything was explained fully. The funds were made available the very next day and we are able to choose the repayment date. Excellent service

Personal Loan Feefo rating

Excellent hassle free service. The whole process was simple, straightforward and hassle free. Would recomend to every one.

Personal Loan Feefo rating

Very quick and efficient. Money was in my bank in record time.

Personal Loan Feefo rating

Great service and good rates Excellent customer service....brilliant rates

Personal Loan Feefo rating

Great service, very quick, no fuss. Yes, I would recommend to others. Hitachi had the best rate from a few offers I received, and they are very prompt and reliable.

Personal Loan Feefo rating

Perfection

Personal Loan Feefo rating

The customer service I received was excellent all the staff that I spoke to were very helpful and extremely efficient and polite

Personal Loan Feefo rating

Excellent Fantastic customer service. Very knowledgeable.

Personal Loan Feefo rating

Decisive It was a quick decision without any hassle.

Personal Loan Feefo rating

Used Hitachi finance before they are professional company with a quick response policy & a stress free experience. Excellent company definitely recommend.

Personal Loan Feefo rating

Quick and easy The application was so quick and easy and I had the answer within an hour and money in the bank the next day!

Personal Loan Feefo rating

Recommended I would certainly recommend HPF - easy process, funds were in my account quickly.

Personal Loan Feefo rating

I took loan Hitachi personal Finance. I was happy with service

Personal Loan Feefo rating

Quick and easy. No fuss whatsoever Very quick and easy. Funds arrived as promised very promptly. Would highly recommend.

Personal Loan Feefo rating

Easy Fast greater company thank you

Personal Loan Feefo rating

Very professional, helpful and accurate service. I will definitly recommend them to my friends and family .

Personal Loan Feefo rating

Application process could be refined and communication improved Unfortunately communication was an issue - despite application form stating a decision within 24 hrs it took 5 working days to get a confirmation. When a credit check is required it is worrying when you hear nothing and I had to phone them for an update and then it took a number of communications before approval was granted. My observation being that more questions could be asked at the application stage to avoid this delay

Personal Loan Feefo rating

Simple and straightforward - quick decision. I would use again and recommend.

Personal Loan Feefo rating

VERY CONVENIENT AND SWIFT. ABOVE ALL AN EXCELLENT INTEREST RATE

Personal Loan Feefo rating

Simple Process This process was so simplistic, I used an eligibility checker before applying and the process was very straight forward. I had a decision within 1/2 an hour and the loan was in my account within 48 hours

Personal Loan Feefo rating

Recommend to anyone Straight forward and prompt. Recommend to anyone

Personal Loan Feefo rating

Excellent service Very prompt and efficient within a week the loan was paid into my account

Personal Loan Feefo rating

Excellent work professionally done Yes

Personal Loan Feefo rating

fantastic... This service was fast and so easy. Great service.

Personal Loan Feefo rating

Excellent service from start to finish with contact at Hitachi explaining everything very clearly so that the whole process ran very smoothly. Particularly grateful since finance was for new gas boiler at a time when I was without heating for several days

Personal Loan Feefo rating

Quick decision and money straight on nominated backb

Personal Loan Feefo rating

verry good company

Personal Loan Feefo rating

Very pleased with the easy to use service - 5 stars

Personal Loan Feefo rating

Excellent and prompt customer service Prompt and excellent customer service

Personal Loan Feefo rating

Just try it great service web site that is easy to use all good

Personal Loan Feefo rating

Easy site to manoeuvre and excellent customer service. thank you very happy customer

Personal Loan Feefo rating

Great

Personal Loan Feefo rating

very quick and very efficient very pleased thankyou you saved my xmas

Personal Loan Feefo rating

1st class company that everyone should use The service is 1st class and very quick to deliver, have used them before so knew the funds would be in account within 24 hours

Personal Loan Feefo rating

Quick and easy transaction. Very swift and easy process. Decision was instant and funds in my bank account the next day. Thank you.

Personal Loan Feefo rating

Good

Personal Loan Feefo rating

The Best Have used Hitachi before. First class service. Quick and efficient. Highest recommendation

Personal Loan Feefo rating

very fast friendly and excellent rates.

Personal Loan Feefo rating

1st class service 3rd time we have used Hitachi for loans, and in all 3 instances they have been great. Quick, efficient, and professional. Would highly recommend.

Personal Loan Feefo rating

Fantastic quick service

Personal Loan Feefo rating

A good loan service but slower than expected I have my requested £20,000 loan at a reasonable interest rate of just over 6% from Hitachi, However, the product advertisement indicated a lower interest rate and a quicker turnaround and it did not refer to the need for so much personal information. Also, I could not find out what had happened to my application by phone. I was told to await an email which took several days to arrive. Overall, the service was good but the product information was a bit optimistic.

Personal Loan Feefo rating

very efficient

Personal Loan Feefo rating

Simple and clear application process ! Very easy straightforward method of applying for loan online.

Personal Loan Feefo rating

5 Stars Very convenient! Excellent service, very quick decision and very convenient.

Personal Loan Feefo rating

Very easy process from start to finish. The only thing that would make it better would be the option to chose repayment direct debit date.

Personal Loan Feefo rating

It was very fast and very good customer care They were very fast with a decision and very good customer care over the phone , I would recommend them to enyony who is looking for a loan , thank you.

Personal Loan Feefo rating

Extra security checks are good but communication is very very poor. Extra security checks had to be completed on my application due to a marker being put against my name due to a previous fraud incident. Every time i called them for an update i was told it would be 1-2 days. It took nearly 2 weeks to be approved which is far too long. The communication with them was very poor and they couldn't give me any idea of progress. I had to speak with a senior complaints advisor before i found out they just needed to speak to me on a different number. They claimed to have called that number but failed to leave a voicemail or any kind of message. They sent me a letter to respond to which arrived the day after the loan was approved. I appreciate the extra security checks but the communication needs to be far far better.

Personal Loan Feefo rating

Good service Very straightforward easy to apply quick response

Personal Loan Feefo rating

Applied, received a decision within minutes, less than 24hrs later money was in my account. Brilliant

Personal Loan Feefo rating

Very easy and efficient service

Personal Loan Feefo rating

Very good service kept me up to date along the way

Personal Loan Feefo rating

Excellent service quick and efficient well communicated with

Personal Loan Feefo rating

Very quick decision and easy process. Would definitely use Hitachi again.

Personal Loan Feefo rating

Excellent customer service. Certainly recommend them Excellent customer service. Fast easy to use

Personal Loan Feefo rating

What a service Very fast service and thank you again

Personal Loan Feefo rating

There was no hassle and they kept me informed every step of the way

Personal Loan Feefo rating

Excellent

Personal Loan Feefo rating

Simple to follow online application with immediate decision. This is the second time I have used HPF. The online application process is simple to follow and I had a decision in minutes. The money was received in a couple of days with no fuss whatsoever.

Personal Loan Feefo rating

Really quick and easy ,I would definitely recommend to friends and family.

Personal Loan Feefo rating

It is simple and easy to use.

Personal Loan Feefo rating

So easy and stress free would recommend them

Personal Loan Feefo rating

Excellent company, friendly & efficient. Brilliant, professional service. Once all the mandatory checks were complete the money was in our account within a short period of time. I highly recommend Hitachi Personal Finance.

Personal Loan Feefo rating

Simple, fast. Simple to use and a fast response.

Personal Loan Feefo rating

Best lenders in the UK They are the best lenders in the uk. Quick decision and great rates. Everything can be done online with no hassle and the money goes into the bank quickly with no issues. Have had 4 loans from them and highly recommend them

Personal Loan Feefo rating

I have never had an issue

Personal Loan Feefo rating

Great

Personal Loan Feefo rating

Quick and easy. No hassle and instant decision

Personal Loan Feefo rating

Quick and easy application Hitatchi Personal Finance were excellent, application was very quick and easy, rates were good and money was in my account within a couple of days. Would definitely use again.

Personal Loan Feefo rating

Quick, easy and above all professional What's not to like? Being able to complete the application on line was easy, plus e-signature made it even better. A couple of queries were quickly answered via the phone by very friendly and knowledgeable people. The loan was approved and I was able to download and print all the forms easily. All this was achieved within a matter of 4-5 days. Thank you to everyone involved.

Personal Loan Feefo rating

swift and efficient service

Personal Loan Feefo rating

helpful and quick no fuss

Personal Loan Feefo rating

A straightforward loan service. A straightforward experience of getting a loan. East to fill in the application and when accepted, plenty of communication and the loan was in my account within a couple of days. Excellent service.

Personal Loan Feefo rating

Very good and quick, having the loan paid into my bank the next day was excellent. I would recommend them.

Personal Loan Feefo rating

Excellent Just paid off my recent purchase and I was introduced to new offer....can not prize enough how easy and convenient process was. Would happily recommend Hitachi

Personal Loan Feefo rating

Smooth and professional service.well done

Personal Loan Feefo rating

Quick and professional service Speed of service, very competitive rates, user friendly website and extra repayments easy to make and keep track off

Personal Loan Feefo rating

Great

Personal Loan Feefo rating

I applied on line and was delighted by the efficiency of the transaction. I would recommend this service.

Personal Loan Feefo rating

It’s really awesome.l like the process time and service. Excellent

Personal Loan Feefo rating

Excellent service and fantastic loan rate.

Personal Loan Feefo rating

Very easy . Every thing explained in detail .easy to understand. I would highly recommend this company.

Personal Loan Feefo rating

Fast & simple loan application! Simple application form on-line. Quick decision & excellent low interest rate on my loan.

Personal Loan Feefo rating

A quick and simple way to get the money I needed for a home project I linked to Hitachi from the Experian web site when searching for a loan. The application was easy to make and worked well. I specifically liked the 'no fees for early termination' as I expect to be able to pay it off within six months but cannot guarantee that. It was also very quick as the confirmation arrived on the same day as I applied and the money arrived in my bank the following day. The only downside was that on the Experian site the interest rate was only 3.7% but the actual rate from Hitachi was 7.2% although it still fitted within my budget.

Personal Loan Feefo rating

Delt with fast Well pleased

Personal Loan Feefo rating

Excellent service

Personal Loan Feefo rating

Excellent

Personal Loan Feefo rating

Brilliant from start to finish.

Personal Loan Feefo rating

Excellent and quick service Excellent and quick service, no issues what so ever. Many Thanks

Personal Loan Feefo rating

Great Service Great service, both online and and over the phone. Have no complaints.

Personal Loan Feefo rating

Time wasted

Personal Loan Feefo rating

Fast, efficient and fuss free

Personal Loan Feefo rating

A user friendly website which makes applying for a loan easy. Being a previous customer of Hitachi I had no reluctance in applying to them for a second loan. Your website makes applying for a loan so simply, and a stress less experience. Coupled with an immediate decision, and fantastic customer service I had no doubt that I would return in the future. After experiencing high interest rates from several lenders, your loan enabled me to not only consolidate three loans into one, but enabled me to have a much smaller payment each month, with a little left over. Would I recommend Hitachi to anyone? Of course I would. Keep up the fantastic work. 👍

Personal Loan Feefo rating

FIRST CLASS SERVICE. STRAIGHTFORWARD,DIRECT,NO NONSENSE APPLICATION PROCESS,RAPID PROCESSING AND RELEASE OF FUNDS.HIGHLY RECOMMENDED.

Personal Loan Feefo rating

Quick and efficient.

Personal Loan Feefo rating

Easy to follow process, fast and efficient


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