Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We won the official Feefo Gold Trusted Service award for 2018.

Date Product Score Customer Comment
Personal Loan Feefo rating

Great from start to finish

Personal Loan Feefo rating

excellent service

Personal Loan Feefo rating

Quick efficient and very easy Simple process online followed up by a validation phone call. Money in my account the next day. Incredibly quick, efficient and easy process. Great rates too.

Personal Loan Feefo rating

So easy to apply. No complicated forms or talking to someone on the phone. Seamless service.

Personal Loan Feefo rating

Quick & easy

Personal Loan Feefo rating

Excellent hassle free service. So quick & efficient. Most recommended if anyone is looking for a loan at very favourable rate.

Personal Loan Feefo rating

Easy online service, which was quick with a decision and money was transferred when they said it would be.

Personal Loan Feefo rating

Excellent experience First rate service easy process and no messing about excellent experience

Personal Loan Feefo rating

Quick and efficient

Personal Loan Feefo rating

Great service Very easy to organise finance. Information clear and comprehensive. Incredibly efficient service.

Personal Loan Feefo rating

Average service. I have a great credit rating but made it difficult to get loan. Kept sending me emails asking to contact them or send more info just before they closed so took even longer!

Personal Loan Feefo rating

It was quick and easy

Personal Loan Feefo rating

I’m very impressed with the speed and efficiency of your service; the online application was clear and easy to use; decision was instant with competitive rates and funds in my account in a couple of days. Thanks to you I now have peace of mind and security.

Personal Loan Feefo rating

Applied on line,had no hassle and was very easy to do and would reccomend Hitachi finance

Personal Loan Feefo rating

Quick and easy. Very helpful

Personal Loan Feefo rating

A five star service This is the second time I have used them and it is easy, fast and good rates. Would recommend to anyone.

Personal Loan Feefo rating

Excellent service No improvement necessary as they dealt with my application very professionally

Personal Loan Feefo rating

Sweet Excellent

Personal Loan Feefo rating

They were very efficient, friendly and very professional.

Personal Loan Feefo rating

Good process. Efficiently handled. The person who ran through the questions was clear & thorough. The security man was likewise clear & business like.

Personal Loan Feefo rating

Excellent service Have used you before and will use again. Excellent service Well satisfied

Personal Loan Feefo rating

Firstly the speed you confirmed the loan ,which was great for us .Secondly the interest you are charging fantastic .No hidden surprizes .l have told friends about you so good luck for the future.

Personal Loan Feefo rating

easy to use, fast service

Personal Loan Feefo rating

Swift response and efficient service. Dealt with my request for a loan in an efficient prompt and satisfactory manner. Rate of interest offered same as that advertised.

Personal Loan Feefo rating

Brilliant

Personal Loan Feefo rating

Poor Apr rate .

Personal Loan Feefo rating

Helpful team, but have to call them to find out anything. Communication is terrible.. I’ve had to call up to find out when my Loan will be put into my bank account. I’m going to have to call up again to find out when the DD will start. I’m sure it’s a great company, just you guys need to communicate better. When I did call... the team we’re very pleasant and helpful though so credit due there.

Personal Loan Feefo rating

Very good

Personal Loan Feefo rating

Kept well informed with progress and emailed all information just very happy with everything

Personal Loan Feefo rating

Easy Straight forward application Quick decision Cash within next day

Personal Loan Feefo rating

Great customer service Great customer service and very helpful. Found the whole experience very professional

Personal Loan Feefo rating

Thank you so much for helping me and gave me my loan within 24 hours. You mad the loan application and process so easy and a decision in minutes.

Personal Loan Feefo rating

Excellent. Easy, friendly and quick. |Good communication.

Personal Loan Feefo rating

Everything went fine process spot on would use again if need too.

Personal Loan Feefo rating

Made the transaction very easy and fast...Will use in the future.

Personal Loan Feefo rating

Excellent service as always. Quick response and money was with me in a matter of days.

Personal Loan Feefo rating

Excellent Hitachi Would highly recommend Hitachi very fast efficient service could not fault them Would deffinately use them again

Personal Loan Feefo rating

Very good

Personal Loan Feefo rating

Happy Very simple process, website was easy to use and the funds were available in less than 24 hours

Personal Loan Feefo rating

Quick and easy Quick,simple,efficient

Personal Loan Feefo rating

Great service

Personal Loan Feefo rating

I Picked Hitachi again and again. when applying for a loan Hitachi are quick to say yes to some who has had a loan with them before and had NO late OR missed payments. They now who to trust that's why I picked Hitachi again and again.

Personal Loan Feefo rating

Simple application form online,money in bank within a couple of days,easy to manage account online.

Personal Loan Feefo rating

This was a very simple and quick process.

Personal Loan Feefo rating

Fast and easy The whole process from start to finish could not have been easier or any faster. I had the cash within 3 days. Communication was great too would 💯 percent recommend.

Personal Loan Feefo rating

Great service Easy to navigate website and simple application process. Decision made same day and funds transferred soon after checks made.

Personal Loan Feefo rating

excellent service :)

Personal Loan Feefo rating

Excellent straight forward and easy to use.

Personal Loan Feefo rating

Very quick and easy application process Very quick and easy application process, with an instant positive decision. I got the interest rate I was expecting, which was very welcome. Well informed of funding progress with a variety of emails. Overall very happy and would recommend.

Personal Loan Feefo rating

Kept well informed at all times Website was good and clear, and was always kept up to date with processes

Personal Loan Feefo rating

Efficient service with good rates

Personal Loan Feefo rating

Would recommend people to use. Fantastic service. Excellent service, easy to use and money paid into account really quickly. Under 48 hours !

Personal Loan Feefo rating

excellent

Personal Loan Feefo rating

Application,process and decussion is a straight forward...its only the APR its quite hight

Personal Loan Feefo rating

I THINK THEY WERE PROMPT IN THEIR SERVICES AND CLARIFIED MATTERS QUICKLY TO GET MY LOAN IN TIME. WELL DONE AND THANK YOU.

Personal Loan Feefo rating

Very user friendly service Very user friendly service and an decision came back quickly.

Personal Loan Feefo rating

Hitachi Personal Finance team were very helpful to me when I applied for a loan I recommend them highly. I have been talking to my wife regarding her options for a loan and am in the process of trying to persuading her to apply to your company. I would like to thank your staff for making my request an easy option to do business with you.

Personal Loan Feefo rating

All aspects of applying for the new loan was very quick and pain free. Thank you. This is our 2nd loan with you and I would recommend you to others

Personal Loan Feefo rating

Easy to use and give you a answer straight away It was very easy to use the web. The give you an answer straigh away I love the services

Personal Loan Feefo rating

Great service from start to finish

Personal Loan Feefo rating

Such a pleasure Thorough, well managed, informative, helpful. A solid positive experience.

Personal Loan Feefo rating

Hassle free Simplicity is key! Absolutely hassle free online application with verdict in no time and everything setup in a couple days. Great service great online experience.

Personal Loan Feefo rating

The rate was low and was easy to fill in the forms online, and money was with us in a couple of days

Personal Loan Feefo rating

Amazing service . Quick and efficient updates throughout 😍 Amazing service. Updated throughout the process 😍

Personal Loan Feefo rating

Very quick and easy

Personal Loan Feefo rating

Excellent service this is 3rd time I’ve had finance with them

Personal Loan Feefo rating

Excellent and easy service.

Personal Loan Feefo rating

Excellent service

Personal Loan Feefo rating

Fast professional and great service Yes they were very quick on line and I have the money in my account in a few days. You cant beat that for service. Will use them again Ann

Personal Loan Feefo rating

Friendly and easy Very friendly easy to use service. Would definitely recommend and use them again

Personal Loan Feefo rating

Fast and easy! Highly recommend! Fast and easy, highly recommend!

Personal Loan Feefo rating

Very quick and efficient service.

Personal Loan Feefo rating

great Very efficient service - good user friendly online application form, quick and reliable, the money was in my account when they said it would be.

Personal Loan Feefo rating

Easy and simple to obtain personal finance however they rarely provide you with the original APR rate they originally offer you

Personal Loan Feefo rating

I got my decision very quickly and didn’t have to wait very long for the money to be put into my account. I would very much recommend this company.

Personal Loan Feefo rating

Very happy Yes

Personal Loan Feefo rating

Loan in your bank in less than 24 hours ! Contacted Hitachi Personal Finance at 16.00 on Tuesday, cash loan in my bank acount within 24 hours !! Fantastic speed and processing of a loan well done

Personal Loan Feefo rating

I have used Hitachi on 2 other small loans, very easy process. Very disappointed with the amount of time it took them to answer the telephone, in this day and age, it was far too long, if I hadn’t been committed to the purchase of my new caravan, I would probably aborted or gone elsewhere. On balance very happy with Hitachi, (and my new caravan.)

Personal Loan Feefo rating

Fast and easy transaction Very good service. I have used them before and very good experience.

Personal Loan Feefo rating

Everything they did was fine when they rang me up they were polite and easy to talk to

Personal Loan Feefo rating

excellent service from start to completion

Personal Loan Feefo rating

Hassle free application. Only took couple of minutes to complete.

Personal Loan Feefo rating

Honestly no issues Used them twice and never had any issues. They dont bog you down with marketing phonecalls. They dont bother you at all. Best loan Ive ever gotten. Thank you

Personal Loan Feefo rating

Quick decision. Efficient service. Very efficient and excellent service.

Personal Loan Feefo rating

Quick decision, good communication

Personal Loan Feefo rating

Would definitely use these again for future purchases excellent process with great staff

Personal Loan Feefo rating

Excellent Quick, simple and easy to apply

Personal Loan Feefo rating

GOOD Customer service was very good. Would have been nice to have been able to have completed it all online instead of having to call the hotline.

Personal Loan Feefo rating

Easy to use and excellent rates.

Personal Loan Feefo rating

Very straight forward and quick

Personal Loan Feefo rating

Simple Very easy process and quick

Personal Loan Feefo rating

First class all went really smooth

Personal Loan Feefo rating

Efficient Service Fast, efficient , competitive in the marketplace and awareness of customer security prior to offer decision.

Personal Loan Feefo rating

Excellent, efficient service. Fast and efficient dealing with application, which itself was clear and straightforward to fill in. Clear, friendly explanation of the responsibilities involved. Would certainly use again in the future.

Personal Loan Feefo rating

Fast Decision on being accepted and money in my bank within 48hrs, perfect! Slightly dearer than some other loans available but their instant online decision when applying and the fact that the money would be in my account within 48hrs was more than enough to sway me to go with them and pay a tiny bit more for my own convenience.

Personal Loan Feefo rating

Straight forward no nonsense applying for a loan based on your ability to pay back, my only moan would be why say to someone " yes" you are most likely to be accepted for a loan with us on the compare site, only to give the exact details on your site and to have the terms altered slightly ? bit strange that" otherwise I cant fault your service. Thank you.

Personal Loan Feefo rating

Easy access and very straightforward

Personal Loan Feefo rating

Very good services thanks No hassle services thanks

Personal Loan Feefo rating

Smooth operator Straightforward application process and clear terms and conditions. Ample follow-up communication regarding contract and account.

Personal Loan Feefo rating

Easy and quick to set up, without hassle.


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