Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Average customer experience rating:98% based on 6884 reviews

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

Date Product Score Customer Comment
Personal Loan Feefo rating

Straight forward application and decision. Interest rate was not as low as promoted but very easy to sort out

Supplier response:
Thanks for your review. We're so pleased you are happy with the service and rate received- that's just what we like to hear! Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Fast, efficient service

Supplier response:
We work hard on making the service fast and efficient for our customers, so we're really pleased to hear your feedback. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

It was quick & you new within a minute !

Supplier response:
Thanks for your review. We're so pleased to hear you found the service speedy- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

It was quick, easy and painless

Supplier response:
Thanks for your review. We're so pleased to hear you found the service quick and easy, that really means a lot to us. 
Personal Loan Feefo rating

Really friendly and helpful. Would recommend them to everyone.

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you are happy with the service and that you would recommend us, that really means a lot. 
Personal Loan Feefo rating

Really good rates and quick and easy to apply

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the service and rate received, thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Friendly easy polite service

Supplier response:
Thanks for your review. We're so happy to hear you found the service friendly, that really means a lot to us. 
Personal Loan Feefo rating

As easy as 123

Supplier response:
We work hard on making the service as speedy as possible for our customers at Hitachi Personal Finance, so we're really pleased to hear your comments. 
Personal Loan Feefo rating

Easy to follow application, quick response and money cleared quickly.

Supplier response:
Thanks for your review. We're so pleased to hear you found the service speedy and simple to use- thank you for choosing Hitachi Personal Finance 
Personal Loan Feefo rating

Great service

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the service- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Fantastic service quick and efficient and decision made in seconds. Couldn’t ask for better

Supplier response:
We pride ourselves on our fast and efficient service at Hitachi Personal Finance, so we're delighted to hear your comments. 
Personal Loan Feefo rating

Great friendly service from people I could clearly understand.

Supplier response:
Thanks for your review. We're so pleased you are happy with the service and that you would recommend us. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Would definitely recommend excellent service quick decision and funds arrived quickly easy to apply online

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you found the service speedy and that you would recommend us, that really means a lot to us.
Personal Loan Feefo rating

Easy to complete the online application with a fast response outcime

Supplier response:
Thanks for your feedback- we're so pleased to hear you found your experience at Hitachi Personal Finance speedy. 
Personal Loan Feefo rating

First class service from a 5 star company. The application form is straight forward and easy to complete. Money transfer speedy. Would DEFINITELY RECOMMEND HITACHI FINANCE and WOULD DEFINITELY USE THEM AGAIN

Supplier response:
Thanks for your lovely review. We're so pleased to hear you are happy with everything and that you would recommend us, that really means a lot. Thank you for choosing Hitachi Personal Finance.
Personal Loan Feefo rating

Easy to deal with quick decision low interest

Supplier response:
Thanks for your response, we're so pleased to hear you found the service simple and that you received a quick decision- this is music to our ears! 
Personal Loan Feefo rating

Quick and easy , no hassle. 👍👍definitely recommend 😊

Supplier response:
Thanks for your response- we're so pleased to hear you found the service quick and easy and that you would recommend us- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

I’ve yet again, been impressed with the speed and simplicity of applying for, and receiving my money from Hitachi! Whole process in just over 24 hours! Amazing!

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased you found the service quick and simple- that's just what we want to hear! Thanks again for your feedback, we really appreciate it.
Personal Loan Feefo rating

Quick and was, polite representative.

Supplier response:
Thanks for your review. We're so pleased to hear our team were polite, that's exactly what we want to hear. Thank you for choosing Hitachi Personal Finance, your feedback means a lot to us. 
Personal Loan Feefo rating

Excellent staff very helpful staff thanks

Supplier response:
Thanks for your review- we're so pleased to hear you found the service helpful, that really means a lot to us. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Excellent service

Supplier response:
Thanks for your review. We're so pleased you are happy with the service, thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

First class service

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the service received- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

The process was very quick with no hassle.

Supplier response:
Thanks for your review. We work hard on making the service as speedy as possible for our customers, so we're delighted to hear your feedback. Thank you for choosing Hitachi Personal Finance, your feedback means a lot to us. 
Personal Loan Feefo rating

brilliant fast service

Supplier response:
Thanks for your review- we're so pleased to hear you found the service speedy- this is music to our ears! 
Personal Loan Feefo rating

Excellent, very swift decision making and first class customer service.

Supplier response:
Thanks for your lovely review- we work hard on providing good customer service at Hitachi Personal Finance, so we're really pleased to hear your comments. 
Personal Loan Feefo rating

Excellent communication, quick response

Supplier response:
Thanks for your review. We pride ourselves on our speedy service so we're delighted to hear your feedback. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

It was quick and very easy to complete the on line form as I he all the information asked for to hand,
I was surprised at how quickly I had the answer, in fact I phoned the phone number to ask if I HAD the loan as I was not sure?! I was assured that I did have the loan agreed and the money would be in my account next day.
I would most certainly recommend it to anyone.

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we're so pleased you are happy and that our team were able to help you with your query.
Personal Loan Feefo rating

The service which I have received is excellent..I would definitely recommend Hitachi Personal Finance to my friends,

Supplier response:
Thanks for your review and recommendation- we're so pleased you are happy with everything, that's just what we want to hear! 
Personal Loan Feefo rating

Quick and no messong

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we're so pleased to hear you found the service speedy to use. 
Personal Loan Feefo rating

Very straightforward process. Money released quickly. Would have given 5 stars if the interest rate had been lower-having been a customer previously-loyalty.

Supplier response:
Thanks for your review. We're so pleased to hear you found the service straight-forward, thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

There was no hassle,smooth process,money went in a couple of days later,absolutely lovely people to speak to,they kept me update with emails!absolutely brilliant finance company!defanatly the best

Supplier response:
Thanks for your review. We're so pleased to hear everything went through smoothly for you- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

good,perfect,quickly

Supplier response:
Thanks for your review. We're so pleased you are happy with the speedy service, that's just what we want to hear!
Personal Loan Feefo rating

Excellent and efficient process. I would highly recommend to anyone.

Supplier response:
Thanks for your response. We're so pleased to hear you are happy with the service and that you would recommend us, thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

First class hassle free service . Would def use again

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you are happy with the service and you would use us again, that really means a lot. 
Personal Loan Feefo rating

Very straightforward and funds in within 24 hours

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan- we pride ourselves on our straight-forward service so we're really pleased to hear your feedback. 
Personal Loan Feefo rating

Excellent service. Very comprehensive service with swift results expedited in a very professional manner

Supplier response:
Thanks for your review. We're so pleased you are happy with the swift service, that's great news to hear. 
Personal Loan Feefo rating

Fast efficient service keeping me informed through process.
Thanks Lee

Supplier response:
Thanks for your lovely review, we're so pleased you were kept informed throughout the process, that's just what we want to hear! 
Personal Loan Feefo rating

Good information from the word go, did not take long to have loan approved .

Would recommend anyone to have a loan from Hitachi.

Supplier response:
Thanks for your review and recommendation- we're so pleased you are happy with the speedy service. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Quick and easy process

Supplier response:
Thanks for your response- we work hard on making the process as quick and easy as possible for our customers, so we're delighted to hear your feedback. 
Personal Loan Feefo rating

Instant decision. Perfect for me.

Supplier response:
Thanks for your review- we pride ourselves on our speedy service so we're really pleased to hear you are happy. 
Personal Loan Feefo rating

Recommended through Clearscore with a 90% chance of getting the loan but didn't think I would be offered the advertised rate f 3.4% even though I do have a good credit rating. Easy to complete form and money in the bank within days. Informed at all stages by email. Would definitely recommend

Supplier response:
Thanks for your review and recommendation. We're delighted to hear you are happy with the rate received- we really appreciate your feedback. 
Personal Loan Feefo rating

Very good

Supplier response:
Thanks for your review- we're so pleased you are happy with the service received. 
Personal Loan Feefo rating

Very quick and easy to apply, hassle free

Supplier response:
Thanks for your review. We're so pleased to hear you found the service hassle free- this is music to our ears! 
Personal Loan Feefo rating

Got results of application really fast money in bank when said 🤗

Supplier response:
Thanks for your lovely review- we're so pleased to hear everything was done in the specified time and that you are happy with the service. Thanks for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Great customer service, polite representatives, quick, efficient and thorough

Supplier response:
We pride ourselves on good customer service at Hitachi Personal Finance, so we're delighted to hear your feedback. 
Personal Loan Feefo rating

So helpful at all times no matter what quirey I had. Very competitive rates.

Supplier response:
Thanks for your lovely review- we're so happy to hear you found the service helpful, that really means a lot to us. 
Personal Loan Feefo rating

Application process straight forward and completed in the suggested time frame. Decision was immediate. Payment by close of business the following day.

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the speedy service, your feedback means a lot to us. 
Personal Loan Feefo rating

They were spot on. Helpful and friendly and call answered very quick

Supplier response:
Thanks for your response. We're so pleased you found the service friendly, that's great news to hear. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Brilliant, have used them before, fast efficient fuss free result - no complaints whatsoever

Supplier response:
Thanks for your review. We're so pleased to hear you found the service hassle free, that's great news to hear. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Speedy and efficient

Supplier response:
We work hard on making the service as fast and efficient for our customers, so we're delighted to hear your comments. Thanks for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Absolutely fantastic, quick clean process, and excellent progress reports once approved. Funds in Bank without fuss within 3 days of applying, first class service, would highly recommend.

Supplier response:
Thanks for your review and recommendation, we're so pleased you are happy with everything. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Fantastic service! Speedy payment...

Supplier response:
Thanks for your review, we pride ourselves on our speedy service so we're really pleased to hear your comments. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

perfect

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we're so pleased you are happy with everything. 
Personal Loan Feefo rating

Amazingly easy

Supplier response:
We work hard on making the service to use at Hitachi Personal Finance as simple as possible for our customers, so we're really pleased to hear your feedback. 
Personal Loan Feefo rating

Clear and precise instruction and a positive friendly attitude .Customer focused

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan- we pride ourselves on happy customers, so we're really pleased to hear you found the process customer focused! Thanks again for your feedback, we really appreciate it. 
Personal Loan Feefo rating

Hassle free, 1st class service, highly recommended. Would definitely use again.

Supplier response:
Thanks for your review and recommendation. We're so happy to hear you would use us again, that really means a lot to us. 
Personal Loan Feefo rating

Professional and easy to use service. I was impressed with the way I could extend the repayment period if needed. Would have given five stars but there was backlog of applications so mine took about 5 days but still quick compared to other lenders.

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you are happy with being able to flex the term of your budget, however we're sorry if the process took a little longer than usual. 
Personal Loan Feefo rating

Fast, friendly, professional would recommend to anyone needing a loan to come to Hitachi.

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you found the service fast and friendly, that's just what we want to hear. 
Personal Loan Feefo rating

At last !!!! A service that's quick and efficient just what it should be

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the speedy service- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Very helpful agent who I spoke to on the 3rd November, would highly recomend

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we're so pleased to hear you would recommend us, that really means a lot. 
Personal Loan Feefo rating

Very easy application no awkward questions

Supplier response:
Thanks for your response. We work hard on making the service as simple to use as possible for our customers so we're delighted to hear your feedback. 
Personal Loan Feefo rating

No fuss
Completed application
Quick phone call to clarify a couple of points
Money paid into my bank

Supplier response:
We pride ourselves on our fast and simple service so we're delighted to hear your comments. Thank you for choosing Hitachi Personal Finance, your feedback means a lot to us. 
Personal Loan Feefo rating

Could not have been easer only took 10 min to fill in and be accepted money in Bank next day

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you are happy with the speedy service, that's just what we want to hear! 
Personal Loan Feefo rating

very good so quick and easy

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We pride ourselves on our quick and easy service so we're delighted to hear your comments. 
Personal Loan Feefo rating

really quick...very professional and very competitive!

Supplier response:
Thanks for your response. We're so pleased you are happy with the speedy service, that really means a lot to us. 
Personal Loan Feefo rating

The application process was made easy with simple forms and quick responses. A pleasure to do business with. I would recommend Hitachi to friends and family.

Supplier response:
Thanks for your review and recommendation- we're so pleased to hear you are happy with everything, that really means a lot to us. 
Personal Loan Feefo rating

Very good customer service and quick respond.

Supplier response:
Thanks for your review. We pride ourselves on good customer service so we're delighted to hear your feedback. 
Personal Loan Feefo rating

prompt good servise

Supplier response:
Thanks for your review, we're so pleased you are happy with the service. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

very quick response time kept me informed every step of the process

Supplier response:
Thanks for your review. We find it really important to update our customers at every stage of the process where possible, so we're really pleased to hear your comments. Thank you for choosing Hitachi Personal Finance. 
Personal Loan

I was approved which was good, but the rate was double the headline advertisement which is just annoying. The application site would allow me to increase the period but not reduce it. Just frustrating really, but cannot complain too much as they are good to deal with and allow early repayment.

Supplier response:
Thanks for your review. We're really sorry to hear you're unhappy with the rate. The rate you are given is dependent on a number of factors, like credit score and personal circumstances, all of which are assessed after the full application is undertaken which is why it can sometimes change from the rate advertised. 
Personal Loan Feefo rating

The service I received was very professional and friendly. Contact was very good and all aspects of the procedure explained fully by a very experienced member of staff.
I was very pleased with the speed at which the process went through and will use Hitachi again if required and certainly let all my friends know about their services.

Yours
George Cowe

Supplier response:
Thanks for your lovely review- we're absolutely delighted to hear your feedback about our service, and we're so pleased our team were helpful and friendly. Thank you for choosing Hitachi Personal Finance, your feedback means a lot to us. 
Personal Loan Feefo rating

They were fab. Customer agents were helpful. Got the money in two working Days.

Supplier response:
Thanks for your review. We pride ourselves on good customer service so we're delighted to hear your feedback. 
Personal Loan Feefo rating

Really easy and straight forward to apply online.
Had my decision within 10/15 minutes and money was in the bank in 2 days very happy

Supplier response:
Thanks for your review. We're so pleased you are happy with the fast and straight forward service- we really appreciate your feedback. 
Personal Loan

the interested ended up being alot higher than advertised which caught my eye in the first place. LOW %apr

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan. We're so pleased to hear you are happy with the service and rate received, this is music to our ears. 
Personal Loan Feefo rating

I found the process very user friendly, quick and hassle free. I would absolutely recommend them. I gave 4 instead of 5 stars because I was eventually given a much higher rate than the one advertised. Obviously I would need to advise anyone of this when making a recommendation.

Supplier response:
Thank you for your feedback. We're so pleased to hear you are happy with the service and that you would recommend us. We're sorry you did not get the rate advertised, but we really appreciate your honest feedback. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Great rate. Only downside - took a few days to get answer. Otherwise very happy

Supplier response:
Thanks for your review. We're so pleased you are happy with the rate received, however we're sorry it took a while for the decision. Sometimes, for security reasons, our team need to do extra checks to make sure everything is as safe as possible. Thank you for choosing Hitachi Personal Finance, your feedback means a lot to us. 
Personal Loan Feefo rating

Applied for a loan on line which was very easy and a quick response to my application. I would recommend to a friend

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with everything and that you would recommend us, that really means a lot. 
Personal Loan Feefo rating

Very quick and completed without any worry.

Supplier response:
Thanks for your response. We're so pleased to hear you are happy with the speedy service- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Very easy and pleasant transaction. No problems with the application.

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the service received and that everything was simple for you. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

Had an issue with the vehicle I was going to Buy, they where Very helpful and I would use them again.

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we're so pleased we were able to help and that you would use us again, that really means a lot.
Personal Loan Feefo rating

Absolutely brilliant service thank you

Supplier response:
Thanks for your response. We're so pleased to hear you are happy with the service- thank you for choosing Hitachi Personal Finance
Personal Loan Feefo rating

Easy to organise and friendly staff. Also a great low Apr

Supplier response:
Thank you for your feedback, we're so pleased to hear our team were friendly, this is music to our ears!
Personal Loan Feefo rating

excellent - money was transferred very quickly and efficiently. Would definitely recommend.

Supplier response:
Thanks for your review and recommendation. We're so pleased to hear you are happy with everything, that's just what we like to hear!
Personal Loan Feefo rating

Quick and easy, all done quickly and efficiently

Supplier response:
We pride ourselves on our quick and efficient service so we're really pleased to hear your feedback. 
Personal Loan Feefo rating

Fantastic swift service, all questions answered and quick response

Supplier response:
Thank you for your feedback- we work hard on making the service as speedy as possible, so we're really pleased to hear your comments. 
Personal Loan Feefo rating

The whole process was hassle free and a great rate that my own bank could not match.
I would recommend them at a drop of a hat.

Supplier response:
Thanks for your lovely review- we're absolutely delighted to hear you would recommend us- your feedback means a lot to us. 
Personal Loan Feefo rating

Easy to contact. Hassle free.

Supplier response:
Thanks for your response. We're so pleased you found the service hassle free. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

This is my second Hitachi loan. Easy to set up and a quick response.

Supplier response:
Thanks for your review- we're so pleased you decided to choose Hitachi Personal Finance again, that really means a lot to us. 
Personal Loan Feefo rating

very quick and secure get an answer in minutes

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the speedy service. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

very helpful when I spoke to them on the phone, and arranged my loan really quickly. Easy and reassuring.

Supplier response:
Thanks for your review. We're so pleased you found the service easy to use- thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

As stated in the title they make everything easy and straightforward.

Supplier response:
Thanks for your review, we're so pleased you found the service straightforward- this is music to our ears! 
Personal Loan Feefo rating

Very easy to apply for a loan through their Web site and a quick response, excellent rates, it's easy to keep track of your account on line. This is the second time I have taken a loan with Hitachi and I'm very happy with them.

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the service and rate at Hitachi Personal Finance- that really means a lot.
Personal Loan Feefo rating

Highly recommended,

Supplier response:
Thanks for your response, we're so pleased to hear you would recommend us, that really means a lot.
Personal Loan Feefo rating

Quick decision and excellent service

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the service and that you received a quick decision. Thank you for choosing Hitachi Personal Finance. 
Personal Loan Feefo rating

The service was amazing, applied on line & once agreed a phone to confirm who I am and done! Would recommend & use again 10/10

Supplier response:
Thanks for your review and recommendation, we're delighted to hear you would use Hitachi Personal Finance again, that really means a lot to us. 
Personal Loan Feefo rating

easy to apply, straight forward and polite

Supplier response:
Thanks for your response. We're so pleased to hear you are happy with the simple service, that's just what we want to hear! 
Personal Loan Feefo rating

Fast and professional when contacted via phone or email

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we really appreciate your feedback. 
Personal Loan Feefo rating

Good quick decision very pleased.

Supplier response:
Thanks for your response, we're so happy you are pleased with the service, that really means a lot to us.
Personal Loan Feefo rating

Faultless!

Supplier response:
Thanks for your review of your Hitachi Personal Finance loan, we're delighted you rated the service 5 stars.
Personal Loan Feefo rating

Speedy and convenient service. I will definitely use their products again.

Supplier response:
Thanks for your review. We're so pleased to hear you are happy with the speedy service and that you would use us again, that really means a lot to us. 

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