Hitachi Personal Finance Reviews

Our customer satisfaction is vital to our success, which is why we’re the only provider to give full visibility of our reviews, updated in real-time, 24 hours a day.

Below are some of the latest comments from our customers. Or click here to view them on our external Feefo page.

We won the official Feefo Gold Trusted Service award for 2018.

Date Product Score Customer Comment
Personal Loan Feefo rating

Straight forward no stress Very straightforward so easy no stress thank You hitachi team first time for me to do this very happy with the results reguards Karen

Personal Loan Feefo rating

Fastest Approved yesterday at 5pm, money in today by 3pm at the same APR as quoted. Couldn’t be any better than this.

Personal Loan Feefo rating

Great experience and nice it's all online! Great experience, nice and easy to do all online and money was transferred really quickly. Also slightly better rate than other brands, wasn't sure at first as hadn't heard of them but so glad i decided to use you guys!

Personal Loan Feefo rating

Quick and easy

Personal Loan Feefo rating

Excellent, great response time Excellent service, very prompt response time and cash available within 24 hours of submitting application, all good

Personal Loan Feefo rating

Excellent. very easy to appy for a loan and easy to manage onlie. Great customer service

Personal Loan Feefo rating

Great service Speedy decision. Easy to apply. Process was clear and easy to understand. Quick payout.

Personal Loan Feefo rating

Great customer service Friendly people on the end of the phone quick and easy process

Personal Loan Feefo rating

Excellent friendly service , easy to deal with thank you Excellent friendly service, easy to deal with

Personal Loan Feefo rating

Fast first class professional service

Personal Loan Feefo rating

Quick and easy application, quick decision, money in account the next day. Excellent service.

Personal Loan Feefo rating

Very quick decision. Well done great job keep up the the good work

Personal Loan Feefo rating

Excellent service .and over 2000 quid cheaper on interest than santander.

Personal Loan Feefo rating

Very good service, quick and hassle free.

Personal Loan Feefo rating

Quick, efficient and first class service, been a customer for a few years now and would not go anywhere else

Personal Loan Feefo rating

Fab service Fab service from start to finish

Personal Loan Feefo rating

Top customer service! Quick, efficient, and kept me updated with progress.

Personal Loan Feefo rating

A yes or a no answer Excellent, fast and straight forward

Personal Loan Feefo rating

Easy to use, quick response and decisions and very effective with getting paperwork to you, signatures etc. And keeping you updated. Highly recomend them

Personal Loan Feefo rating

Great service Kept simple and relatively hassle free

Personal Loan Feefo rating

Very easy and straight forward. Great service, very pleased

Personal Loan Feefo rating

very easy and quick to do

Personal Loan Feefo rating

Help when needed Simple, efficient and informative process all the way

Personal Loan Feefo rating

Very professional very courteous and very security continues Do not hesitate it’s the best company I have ever used polite professional and so easy to apply

Personal Loan Feefo rating

Swift service

Personal Loan Feefo rating

Great hassle free service. Money was in my account the next day after the application was approved. Very competitive rates.

Personal Loan Feefo rating

Looking for a loan Forms where straight forward to fill in and got a decision within minutes esigned the forms and had the money by the following day

Personal Loan Feefo rating

Very happy with product Very fast no hassle with manageable repayments.

Personal Loan Feefo rating

Very helpfull Brilliant service

Personal Loan Feefo rating

Easy to deal with , great customer service...5*

Personal Loan Feefo rating

Reason for 5 star- The loan which I borrowed it was way simple and quick. Applied through online and got result instant were I didn't have to wait, the main important thing I have attempted to borrow the loan is less APR intrest, even bank doesn't provide that much less APR intrest. Got credit check done and there, received an e-mail stating I am eligible to have loan and money will be on account next day. Just want to say thanks to Hitachi finance for lending me loan in an emergency situation and I hope my best to pay back.

Personal Loan Feefo rating

Great Great company to deal with

Personal Loan Feefo rating

Quick & easy Quick and easy. Everyone was very helpful when I called for more information

Personal Loan Feefo rating

Quick and easy

Personal Loan Feefo rating

Quick! Informative, quick to respond, east to navigate site. Impressed!

Personal Loan Feefo rating

Excellent service Excellent service!

Personal Loan Feefo rating

, fast and easy to get loan.not 100% happy surcharge on interest. no explanations.

Personal Loan Feefo rating

Amazing service Quick response and money was in bank very quickly

Personal Loan Feefo rating

Keep up the A1 service The interest rate advertised is the rate you get and fast online service with fast money transfer

Personal Loan Feefo rating

A professional company Easy to order and a quick delivery, goods packed so well, overall a great service.

Personal Loan Feefo rating

Quick and easy , simple

Personal Loan Feefo rating

Easy to arrange. No delay in responses

Personal Loan Feefo rating

Brilliant Service.

Personal Loan Feefo rating

Fast and efficient service.

Personal Loan Feefo rating

Excellent Service

Personal Loan Feefo rating

a very efficient service very simple and efficient to work with, starting with a calculator of the options and costs and also summarising the example increases in home value of undertaking home improvements

Personal Loan Feefo rating

Extremely fast response and decision, very reasonable information requested.

Personal Loan Feefo rating

Exceellent Service The service was excellent and the application process was so quick and easy and monies paid into account the following day. Would definitely have no hesitation in recommencing Hitachi Personal Finance to family and friends

Personal Loan Feefo rating

Great service Simple and straightforward process

Personal Loan Feefo rating

I`m very happy with Hitachi Personal Finance's service! Everything was online and fast! Thank you !

Personal Loan Feefo rating

Very pleased with this service Yes, I would highly recommend them, good service. All original docs returned intact. All information communicated well, and in time.

Personal Loan Feefo rating

Easy procedure. Smooth efficient service, easy to arrange with simple application procedure.

Personal Loan Feefo rating

Very easy to apply and decision is given straight away

Personal Loan Feefo rating

Super service The service and support from customer service was excellent and were very helpful. They also helped me negotiate the route to customer service when my page was logged out.

Personal Loan Feefo rating

Excellent service Excellent service. Very quick and simple. Online decision in minutes. Very happy

Personal Loan Feefo rating

A Brilliant and helpful COMPANY. What I would like to say is that the service that I received from HITACHI Finances , was an Exerllant service and very warm and pleasant to speak to, I would RECOMEND your Comany to my friends and family, and I would like to say a big thank you for your help.

Personal Loan Feefo rating

User Friendly Service The overall experience was good. It was fast, user friendly and easy to understand.

Personal Loan Feefo rating

Good

Personal Loan Feefo rating

Straightforward process simple to complete the application on line and straightforward discussion with adviser, however it took 5 days for the loan funding to come through into bank.

Personal Loan Feefo rating

Fantastic Very quick and straightforward method to decision making.

Personal Loan Feefo rating

Nagindra good Excellent

Personal Loan Feefo rating

Superb service. Would recommend this to people looking for a loan Quick and easy on line service

Personal Loan Feefo rating

Easy to use service Very simple and quick application process. My only niggle was that rather than the 3.2% rate advertised, once approved the rate had changed to 11.6% which is quite a step up but at least the application was approved.

Personal Loan Feefo rating

Omg they are the best no fuss or delays u will definitely use them again.

Personal Loan Feefo rating

VERY EFFICIENT SERVICE ALL ROUND I found the service provided was very efficient and the staff with whom I spoke were very helpful and security conscious regarding my transaction. I would recommend hitachi for their proficiency and especially the courtesy of their staff with whom I spoke.

Personal Loan Feefo rating

Very helpful, quick and easy absolutely satisfied with this company Quick and easy, would recommend hitachi to anyone 👍👍👍

Personal Loan Feefo rating

The staff member that I spoke to on the phone was extremely helpful

Personal Loan Feefo rating

Very easy to apply. Fully recommend.

Personal Loan Feefo rating

Very quick and helpful. Always in contact great communication

Personal Loan Feefo rating

So easy amazing I can get my house redecorated thank you so much Just a telephone call and answered a few security questions and said it would take 24 to 48 hours to check my credit ratings it took them 24 hours and told me I was successful thank you

Personal Loan Feefo rating

Great service provider Great service! Never disappoints! Quick and easy and transparent

Personal Loan Feefo rating

The service was very good, handy Very good service, easy to deal with.

Personal Loan Feefo rating

Very straightforward

Personal Loan Feefo rating

Good service

Personal Loan Feefo rating

excellent excellent service and easy to use as ever.

Personal Loan Feefo rating

Excellent service very professional .I was extremely happy with the online application.

Personal Loan Feefo rating

Quick.. easy and very well explained 100%.. I have dealt with you before and founds you great to work with ..thank you

Personal Loan Feefo rating

Website It was only the website but it was easy to navigate however trying to log in each time seems a bit of a nightmare. Even tho I know the info is correct it said it was wrong. More than once.

Personal Loan Feefo rating

I am really happy It was very easy to use

Personal Loan Feefo rating

Great News. Thank you Very Much, I'll Be Using This Money Towards Getting My Wedding Plans In Order. (I Suppose I Should ask Her Now.) . I Was Very Happy With The Help You Gave me. I Would recommend You To Use This Company. Very Easy To Apply. Quick decision. Great Rates. Thanks again. Graham... PS. Asked Her She Said YES.

Personal Loan Feefo rating

very efficient service and easy to use

Personal Loan Feefo rating

Quick and easy thank you So easy to follow steps very satisfied x

Personal Loan Feefo rating

Simple, quick and painless process. Simple quick and easy process from start to finish. Excellent service

Personal Loan Feefo rating

Decision came back instantly, everything was signed online and money in bank within 2 days.

Personal Loan Feefo rating

Top quality Easy and very helpful

Personal Loan Feefo rating

I highly recommend this company as they helped myself, when others wouldn’t

Personal Loan Feefo rating

Highly reccomend Easy to use, fast decision

Personal Loan Feefo rating

Great online service, good value. I have used HPF before, very slick and easy to use process and loans at a good APR for me, better thank my bank (and I have a high credit rating). Digital signing of docs, applied 10pm Weds funds in account Friday.

Personal Loan Feefo rating

Great Service, Great interest Rates Fast and efficient service, staff helpful and curtious, great interest rate

Personal Loan Feefo rating

Super convenient and seamless process. 5 stars! I have used Hitachi Personal Finance on a number of occasions and each time has been a good experience. I recently had a need of a personal loan so this was my first choice of lender. The quote process, agreement and whole transaction was all done via my mobile phone without the need to speak to a person. The process was so quick and easy and the funds paid the next day! It really couldn't have been a better experience.. Their rates were very reasonable and I would recommend anyone to use their services.

Personal Loan Feefo rating

Great service I’ve used hitachi twice now and the service is spot on fast and reliable there app is easy to use and there’s no charge in paying your loan off early highly recommend,

Personal Loan Feefo rating

Easy loan application problematic implementation. Loan application was easy. Mixed messages and a delay in forwarding the loan just knocked the edge off a very good start.

Personal Loan Feefo rating

Site was easy to navigate and response was quick. Also received a phone call from a very polite and helpful adviser

Personal Loan Feefo rating

Great service, and very fast, no fuss, will definitely recommend, Hitachi

Personal Loan Feefo rating

No fuse and instant decision

Personal Loan Feefo rating

I thought the application service was very good and fairly easy to manage for someone who is very unfamiliar with computers. The whole thing was done and dusted within the week. good

Personal Loan Feefo rating

Excellent service Provide a better service than a bank I have been with for over 30 years... Easy, straight forward, highly recommended!

Personal Loan Feefo rating

Excellent service

Personal Loan Feefo rating

Quick & easy process Easy application process. Really quick response. All online & no hassle

Personal Loan Feefo rating

Excellent service Simple application, very low interest and money in the bank within 24 hours. Brilliant service.


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