Manage your account online or on our app
We want to make it easy for our customers which is why we have created MyHPF - our account management platform. Registration is quick and simple and once logged in, you can:
- Get a settlement quote
- Make a payment
- Change direct debit details
- View statements
- Update personal information
- Send and receive secure messages
What's more, with our app, you can use biometric log in, meaning no more lengthy passwords to remember.
|Download Android app||Download Apple app|
If you have missed a payment or have found yourself in financial difficulty and need to discuss your circumstances, please complete our loan repayment form so we can provide you with the right support.
If you are in financial difficulty and need to discuss your circumstances, call 0344 375 5488*.
For general account queries and support, speak to our Customer Experience team on 0344 375 5500*.
Monday to Friday - 8:15am to 7:15pm