Our award winning Customer Service Team is based in the UK and our
friendly advisors help over 40,000 of our customers every month!
For general enquiries telephone our Customer Service Team on 0344 375 5500*
Opening Hours for our Customer Service Team
Monday to Friday: 8:45am to 7:30pm
Saturday: 8:45am to 12:00pm
If you are an existing customer you can manage your account online by logging on to MyHPF.
If you would prefer to email us, you can contact us on
We will action your enquiry within 2 working days.
Chat to our personal loan advisers now, who would be happy to assist you with your personal loan application.
To process a personal loan, call us on 0343 351 9112 or email
Opening hours for the Loans Team:
Mon-Fri: 8:45am to 7:30pm
Saturday: 8:45am to 2:00pm
Hitachi Personal Finance is committed to providing the best possible service to our customers. However, if you are not satisfied with any aspect of our products or services, please let us know.
For financial difficulties telephone our Collections Team on 0344 375 5488*
Opening Hours for our Collections Team
Monday to Thursday: 8:00am to 8:00pm
Friday: 8:00am to 7:00pm
Saturday: 9:00am to 12:30pm
*All inbound and outbound calls are recorded for training and monitoring purposes.