At Hitachi Personal Finance we strive to deliver a great customer experience and provide the most competitive rates on the market. We take pride in what we do, so when we get recognised for the quality of our product and our customer service, we like to tell you about it, so here’s a few of the awards we’ve achieved so far.

Accredited by the Institute of Customer Service

Following our initial accreditation by the Institute of Customer Service (ICS) in May 2016, Hitachi Capital Consumer Finance has since been re-accredited for a further 3 years, testament to our dedication to putting our customers first.


Your Money- Best Direct Personal Loan Provider 2019

Hitachi Personal Finance was voted the Best Direct Personal Loan Provider in the Your Money Awards 2019, which recognises the most competitively-priced products and market-leading service of the last 12 months. This year's win makes it 6 years in a row.

The Personal Finance Awards 2017/2018 - Best Unsecured Loans Provider

Hitachi Personal Finance was voted the Best Unsecured Loans Lender in the Personal Finance Awards 2017.

Recognising competitively-priced products with market leading service, over 11,000 readers of The Money Pages and What Mortgage magazine took part in the survey and voted to see Hitachi Personal Finance beat off high street rivals to win the coveted award of Best Unsecured Loans.

Feefo Platinum Trusted Service Award 2020 winner

With an average customer satisfaction score of 4.5/5 stars or higher for more than 3 years running, we have achieved the high standard required to win the Feefo Platinum Trusted Service Provider Award for the second year running.

The coveted award recognises businesses that deliver exceptional experiences for their customers and go above and beyond to build trust.


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