Hitachi Group Global Network





Middle East and Africa



At Hitachi Personal Finance we strive to deliver a great customer experience and provide the most competitive rates on the market. We take pride in what we do, so when we get recognised for the quality of our product and our customer service, we like to tell you about it, so here’s a few of the awards we’ve achieved so far.

ICS accreditation and winner of Best Customer Service Strategy Award 2017

Institute of customer service, servicemark accredited, ICS logoBest Customer Satisfaction Strategy

Following our accreditation by the Institute of Customer Service (ICS) in May 2016, Hitachi Capital Consumer Finance has also won the coveted award of Best Customer Service Strategy in 2017.

The award acknowledges all of the hard work our team puts in to providing a first-rate experience for our customers and building a strategy based on their feedback.

Your Money- Best Direct Personal Loan Provider 2016

Hitachi Personal Finance was voted the Best Direct Personal Loan Provider in the Your Money Awards 2016, which recognises the most competitively-priced products and market-leading service of the last 12 months.

We were voted top provider by the judges in the fiercely competitive field of personal loans, scoring highly in areas such as our easy application process, quick decisions and competitive pricing, with many pinning us as one to watch.

The Personal Finance Awards 2016/2017 - Best Unsecured Loans Provider

Hitachi Personal Finance was voted the Best Unsecured Loans Lender in the Personal Finance Awards 2016.

Recognising competitively-priced products with market leading service, over 11,000 readers of The Money Pages and What Mortgage magazine took part in the survey and voted to see Hitachi Personal Finance beat off high street rivals to win the coveted award of Best Unsecured Loans.

Moneyfacts Best Personal Loan Provider 2017 finalist

In addition to the awards Hitachi Personal Finance has won, we were also shortlisted as a finalist for the Moneyfacts Best Personal Loan Provider 2017.

The Moneyfacts awards cover products from across the range of financial services and are presented annually to celebrate those businesses providing product excellence and outstanding levels of customer service.

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