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Hitachi Personal Finance

Customer Satisfaction

We know that when it comes to choosing a loan, rates are important and that’s why we keep ours competitive, so we’re consistently in the best loans buy tables. Plus, we’re the first lender in the UK to offer rates below the advertised representative APR for the most creditworthy customers.

Here are some of the latest comments from our customers.

FeeFo Feedback

Hitachi Personal Finance reviews

Feefologo
Date Product Score Customer Comment

Personal Loan

++

Very good service. Thanks for your help on time

Personal Loan

++

fab service thanku.

Personal Loan

++

Hassle-free, uncomplicated process completed in two working days. Would highly recommend Hitachi PF as a loan provider.

Personal Loan

+

The only problem I had with hitachi finance was getting the money transfered into my bank account they say 48 hrs, it was payed in to my account after 52hrs but was to late on in the day to clear (which was a Friday) so I had to wait till Monday afternoon, but hey never mind I got the money and the staff on the phone where very helpful and polite, couldn't ask for a better service off them every time I called they where very friendly and helpful, which did make up for waiting for the funds so long. All in all yes i am satisfied with hitachi finance and would probably use them again.

Personal Loan

++

Application was very quick and easy.

Personal Loan

++

Hitachi finance is without doubt the best finance company I've used. The whole process was so easy . I did the whole thing on line in less than 10 minutes and the decision was instant. This coupled with an interest rate of 3.8% makes them the market leaders as far as I'm concerned and other finance companies would do well to work in the same way. I don't usually leave reviews but in this case I'm more than happy to do so because of the service I've received from a very respectable and professional company......

Personal Loan

++

An excellent website clearly laid out with all relevant information available to read before any commitment. No nonsense charges, profit layering, with document charges and other such rubbish and a headline rate which was more than competative. Ironically, even with my wealth and excellent credit history i didn't manage to grab the 3.9% which attracted me in the first place; i wonder if anybody does actually receive it and what credentials are required to attain it?
The ability to overpay was extremely important to me and without further penalties. Top marks Hitachi PF.

Personal Loan

++

Excellent service, very efficient!

Personal Loan

++

Really helful

Personal Loan

++

extremely simple process, no complicated questions and a quick decision... thanks

Personal Loan

++

Really easy to apply and a very fast service,

Personal Loan

++

Easy to apply and quick decision

Personal Loan

++

Excellent and fast

Personal Loan

++

Quick, efficient and no nonsense.

Personal Loan

++

quick decision straight forward application

Personal Loan

++

Very easy and pleasant experience will definitely use again and recommend .

Personal Loan

++

Very good efficient and professional.

Personal Loan

++

Absolutely excellent would always be my first choice

Personal Loan

+

Money took longer than I expected to come through , but in all a good experience

Personal Loan

++

Hi, A very good service.

Personal Loan

++

Easy application, dealt with real fast and professional, shall tell all my friends!!

Personal Loan

++

Great service - my second time to deal with Hitachi Personal Finance and have found them to be extremely efficient.

Personal Loan

++

Easy to apply, fast decision and deposit of funds into my account. Best and easiest experience of online finance.

Personal Loan

++

Smooth quick and easy procedure. very happy

Personal Loan

++

very quickly processed and put in my bank within a couple of days!

Personal Loan

++

Amazing service. Application process simple and fast. I wish all banks were like this.

Personal Loan

++

It's excellent

Personal Loan

++

Easy application , quick decision and money transferred within 3 days. Rates are brilliant. They have helped me and I'd recommend to everyone ! Thanks hitachi !

Personal Loan

++

found the on-line application process quite efficient

Personal Loan

++

very easy , non pressured service.
clear and transparent to initially set up.
obviously i can not predict the future , i have 5 years in which to pay back the loan so will update then.

Personal Loan

++

Used hitachi before and found them to be very easy to use especially when you pay loan off early

Personal Loan

++

Excellent service!! Easy application and I had my loan money in a few days. really happy couldn't ask for a better service really : )))

Personal Loan

++

Excellent fast and efficient service.

Personal Loan

+

Good service thanks

Personal Loan

++

fantastic service, wouldn't hesitate using again

Personal Loan

++

Applied on the 13th, Approved on the 13th and monies in bank on the 15th...what can you say to that?...but a first class service from Hitachi!!

Personal Loan

++

The service was excellent. In exchange for this recommendation can I be excused repayment?

Personal Loan

++

Great fast and helpful

Personal Loan

++

in speaking to your costumer service rep i found her to be very pleasant and helpful, its not always when you are talking to someone on the other end off a phone that you can sense how helpful that person wants to be

Personal Loan

++

Very helpful and pleasant when I spoke to customer services to confirm application.

Personal Loan

++

very quick , and would recommend

Personal Loan

++

Very quick decision but they should advise that proof of residency and earnings will be needed before accepting the application

Personal Loan

+

Although my agreement with HITACHI is fairly new, I can say that dealing with Hitachi Personal Finance from the on-set has been stress-free, straightforward and they have been a great financial service provider. I will definitely be using them again and will be recommending them on to friends / family.
THANK YOU HITACHI PERSONAL FINANCE!

On 21-May-2015 the supplier responded:
Thank you for leaving such lovely feedback you've just made our day!

Personal Loan

++

So straightforward in terms of application and so fast. And the rate of interest on offer is less than my offset mortgage so boosting the finances for some home improvements made sense to us.

On 21-May-2015 the supplier responded:
Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

Online application was quick and easy and money in account in 48 hours.

On 21-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Great service that worked fast and well. Happy with how I was dealt with everything went smoothly.

On 21-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

very satisfied and will recommend to others.

On 21-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Fast, no fuss, immediate response. Funds transferred within a couple of days.

On 21-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Good!

On 21-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

easy to apply, easy to use and good customer service. When the loan was accepted, the information on what we were to donext would be helpful.

On 21-May-2015 the supplier responded:
Thank you for your comments however, you do receive an email once the funds have been dispatched. Thank you again for your feedback

Personal Loan

+

Fast service, I'm glad I took my loan out with them

On 21-May-2015 the supplier responded:
Thank you very much for your comments we’re so glad you found your experience with Hitachi a positive one.

Personal Loan

++

They were very easy to deal with,the questions were the normal ones you would expect,no silly or stupid ones,straight to the point,and the money was in my account within 3 days,excellent service

On 21-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Very good

On 21-May-2015 the supplier responded:
Thank you for leaving us feedback, we really appreciate it.

Personal Loan

++

I found them to be very quick and it was an easy process.

On 21-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

very pleased with the service i recieved when i contacted your company about a loan.

On 21-May-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

Excellent service, quick decision with smooth, efficient and hassle free process

On 21-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

Quick easy excellent service thank you very much

On 21-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Very quick and eady to hse application form

On 21-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

top quality service and very quick to sort out.also very easy to get all your information

On 21-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

Excellent quick easy service

On 21-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Superb service. Very quick with excellent rates

On 21-May-2015 the supplier responded:
Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

I have never seen better hitachi are the best ever

On 21-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Very honest company with good money transfer time, cheers.

On 21-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Prompt and easy to use service

Thank you

On 21-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

Cant comment more as I have only just taken out the loan.
However, the decision was fast and the money came into my account quickly and when promised.

On 20-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Very prompt & efficient.

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

+

Very quick very prompt

On 20-May-2015 the supplier responded:
Thank you very much for your comments we’re so glad you found your experience with Hitachi a positive one.

Personal Loan

++

Being online made the application convenient,it was then quick and straight forward.

On 20-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Great communication and the process was very easy.
When I have contacted staff on the phone they are always very polite.
I received plenty of email updates which informed me how the loan was coming along.
As long as the rates are good I will always use them.

Pitty the advertised rate is never available when you apply for the loan but that seems to happen with all loan providers.

Thank you Hitachi Finance.

On 20-May-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

The process is very simole , straight forward.. Quick decision.. But interesr rate is higher than what initially i thought and i had to accept because i don want one more search on my credit.. But im very satisfied at the end.

On 20-May-2015 the supplier responded:
Thank you for your comments however, the rate you are offered will depend on the loan amount and your personal circumstances, under current regulations, the Representative APR is the rate we expect 51% of customers to get, when they respond to our promotional campaign and are accepted. We apologize you didn’t get the rate you were expecting.

Personal Loan

++

very good

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

very pleased with service fast and trouble free pleased with information every step of the way very very good company to deal with highly recomended

On 20-May-2015 the supplier responded:
Thank you for leaving such lovely feedback you've just made our day!

Personal Loan

++

Very good service

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Really pleased with the service, simple to use and a competitive rate.

On 20-May-2015 the supplier responded:
Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

Very fast service, easy to use Web site and lightning fast decision.

On 20-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Good quick service

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Easy to apply. Fair scoring sytem. Funds were transferred easily

On 20-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Quick decision. Quick payment.

On 20-May-2015 the supplier responded:
Thank you very much for your comments we’re so glad you found your experience with Hitachi a positive one.

Personal Loan

++

Very quick

On 20-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

The service could not have been any better

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

the service was excellent. it was quite easy to fill in the application. Got undated on each step of my application. Thanks for the good service would recommend you to any one who need help urgently.

On 20-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

Staff were helpful with all my enquiries and assisted me when I bodged my application

On 20-May-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

Fast easy application. Received money after a few days as i did it over the weekend. During the week it would probably be quicker.

On 20-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

very good service
very quick in response
good value

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

very efficient and very competitive

On 20-May-2015 the supplier responded:
Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

Swift and professional cannot fault the service

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

quick, easy, without stupid questions

On 20-May-2015 the supplier responded:
Thank you very much for your comments we’re so glad you found your experience with Hitachi a positive one.

Personal Loan

++

I was so pleased with efficient way the transaction was handled and thank you for this.

On 20-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

it was very swift no nonsence process.

On 20-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

Quick and easy as it should be many thanks.

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Probably the easiest and best way I've ever had in applying for a loan.

On 20-May-2015 the supplier responded:
Thank you for leaving such lovely feedback you've just made our day!

Personal Loan

++

Very smooth process - fast and efficient

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Brilliant and very fast

On 20-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

No hassle at all,,so easy to apply,, and quick too...

On 20-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.

Personal Loan

++

Very helpful, resolved my issue in seconds.

On 20-May-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

Very quick decision and happy with the time it took for the money to get to my account, I would definitely use them again

On 20-May-2015 the supplier responded:
Thank you very much for your comments, we’re so glad we were able to help.

Personal Loan

++

Easy straight forward application, money transfer in 48 hours

On 20-May-2015 the supplier responded:
Thank you for leaving us such nice feedback, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Very good service the only thing if any is that I'm not sure what date my repayments will be taken out.

On 20-May-2015 the supplier responded:
Thank you for your comments, your payment date will fall on the day you signed your agreement. Hope this clarifies things, thank you again for your feedback.

Personal Loan

++

Very prompt and very we'll managed

On 18-May-2015 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

It was a very speedy service and so easy

On 18-May-2015 the supplier responded:
We’re glad you found the process easy, thank you for your comments.