Customer satisfaction

We know that when it comes to choosing a loan, rates are important and that’s why we keep ours competitive, so we’re consistently in the best loans buy tables. Plus, we’re the first lender in the UK to offer rates below the advertised representative APR for the most creditworthy customers.

Here are some of the latest comments from our customers.

FeeFo Feedback

Hitachi Personal Finance reviews

Feefologo
Date Product Score Customer Comment

Personal Loan

++

Easy to apply great communication best deal around

Personal Loan

++

Hassle free, quick and easy.

Personal Loan

++

very speedy and efficient service, love the fact that everything could be arranged on line with no wait to sign agreements etc would definately use this company again!

Personal Loan

++

Superb, simple, fast, easy. Will use again.

Personal Loan

++

Very straight forward and instant decision

Personal Loan

++

very good service

Personal Loan

++

Very satisfied with the whole experience

Personal Loan

++

Staff very helpful

Personal Loan

++

Efficient service, speedy,easy to understand and use website. Reasonable rates would recommend to anybody.

Personal Loan

++

They were very professional ,polite and extremely helpful.Would highly recommend them .

Personal Loan

++

All conversations with the HPF advisors were very professional and they answered all of my questions fully - the online loan process was simple and hassle free.. Gret service

Personal Loan

++

You here the bad press about finance company's but hitachi completely changes the rules well done guys

Personal Loan

++

Very we'll treated

Personal Loan

++

Best deal around

Personal Loan

++

Application process was simple and very fast. money was in my bank within three days which is fantastic. A gentleman contacted me to confirm application which was very reassuring.

Personal Loan

++

I was pleasantly surprised by the ease and speed by which I was able to arrange my loan.

Personal Loan

++

a brilliant experience, no complicated questions, would recomend!!!!!

Personal Loan

++

Great and quick service

On 30-Jul-2014 the supplier responded:
Thank you for your comments, your custom is much appreciated

Hitachi Personal Finance

Personal Loan

+

very easy to apply and very quick response thank you would be slightly better if at time of applying apr was 4.1% when i filled out form it jumped to 6.3%which i wasnt expecting but otherwise good

On 30-Jul-2014 the supplier responded:
Thank you for your comments, we do however make it clear that the APR quoted at the beginning of the application process is a representative rate and the APR may increase once the application is completed due to the applicants individual circumstances but Thank you for your comments your custom is greatly appreciated

Hitachi Personal Finance

Personal Loan

++

.....

Personal Loan

++

Excellent in all areas. I'm very satisfied with the service.

On 30-Jul-2014 the supplier responded:
Thank you for taking the time to leave such lovely feedback we work hard at delivering excellent customer service so we really appreciate your feedback.

Hitachi Personal Finance

Personal Loan

++

Fast service and good rate

On 30-Jul-2014 the supplier responded:
Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Hitachi Personal Finance

Personal Loan

++

Fast, efficicient and helpful service - exceeded expectations.

On 30-Jul-2014 the supplier responded:
Thank you for taking the time to leave such positive feedback.

Hitachi Personal Finance

Personal Loan

++

first rate service

On 30-Jul-2014 the supplier responded:
Thank you for your comments, you are a valued customer and we look forward to you custom again in the future.

Hitachi Personal Finance

Personal Loan

++

Excellent service

On 30-Jul-2014 the supplier responded:
Thank you for taking the time to leave us feedback we really appreciate it and we hope to receive your custom in the future

Hitachi Personal Finance

Hitachi Personal Finance is a trading style of Hitachi Capital (UK) PLC. Authorised and regulated by the Financial Conduct Authority.
Registered in Cardiff no. 1630491. Registered office: Hitachi Capital House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP.
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