Customer satisfaction

We know that when it comes to choosing a loan, rates are important and that’s why we keep ours competitive, so we’re consistently in the best loans buy tables. Plus, we’re the first lender in the UK to offer rates below the advertised representative APR for the most creditworthy customers.

Here are some of the latest comments from our customers.

FeeFo Feedback

Hitachi Personal Finance reviews

Feefologo
Date Product Score Customer Comment

Personal Loan

++

simple and easy to apply on line instant decision the money was in the bank within 72hrs

Personal Loan

++

everything went very smoothly from start to finnish

Personal Loan

++

Hassle free great APR

Personal Loan

++

Great

Personal Loan

++

very fair and efficient

Personal Loan

+

Easy application and set up within an hour, no problem.
Would have liked a lower interest rate though, But who wouldn't!

Personal Loan

++

Quick and efficient decision, thanks

Personal Loan

++

It was so easy to apply and sort out. After being quoted 8-16 weeks to borrow from my mortgage company this was great.

Personal Loan

++

very helpful

Personal Loan

++

quick and easy great service

On 21-Aug-2014 the supplier responded:
Thank you for your comments your custom is greatly appreciated

Personal Loan

++

The experience was so simple and easy to do

On 21-Aug-2014 the supplier responded:
Thank you for your feedback, we are happy you found the process easy we look forward to receiving your custom again in the future.

Personal Loan

++

Good service

On 21-Aug-2014 the supplier responded:
Thank you for your comments you are a valued customer

Personal Loan

++

Very efficient and easy process to complete my loan - only took a few minutes from beginning to end. Impressive!

On 21-Aug-2014 the supplier responded:
Thank you for your comments, we pride ourselves on making a decision on your loan as fast as possible, we hope to receive your custom again in the future.

Personal Loan

+

the service was good,staff helpful and knowledgeable

On 21-Aug-2014 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

very quick & and got cheapest rate

On 21-Aug-2014 the supplier responded:
Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

Quick and easy service

On 21-Aug-2014 the supplier responded:
Thank you for your feedback, we are happy you found the process easy we look forward to receiving your custom again in the future.

Personal Loan

++

So easy to complete the application, minimum amount of time completing the application, excellent response time in the decision process

On 21-Aug-2014 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, we hope to receive your custom again in the future.

Personal Loan

++

Easy to apply. Quick turn around time. Great overall company

On 21-Aug-2014 the supplier responded:
Thank you for taking the time to leave such lovely feedback we work hard at delivering excellent customer service so we really appreciate your feedback.

Personal Loan

++

Very pleased, easy process happy with the results, hopefully be
using in the future.

On 21-Aug-2014 the supplier responded:
Thank you for your comments your custom is greatly appreciated

Personal Loan

++

The whole process was very simple. I've already recommended Hitachi Personal Finance to a friend.

On 21-Aug-2014 the supplier responded:
Thank you for your feedback, we are happy you found the process easy we look forward to receiving your custom again in the future.

Personal Loan

++

Really good service.

On 21-Aug-2014 the supplier responded:
Thank you for your comments you are a valued customer

Personal Loan

++

Applied for a loan on-line, all information clear and precise,forms straightforward to complete,loan approved and monies transferred promptly and efficiently.

On 21-Aug-2014 the supplier responded:
Thank you for your comments, we pride ourselves on getting the money to you as fast as possible, we hope to receive your custom again in the future.

Personal Loan

++

Very happy with the service...swift and efficient

On 21-Aug-2014 the supplier responded:
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, we hope to receive your custom again in the future.

Personal Loan

++

Excellent , fast , absolutely amazingly easy to apply. Thank you!

On 21-Aug-2014 the supplier responded:
Thank you for your feedback, we are happy you found the process easy we look forward to receiving your custom again in the future.

Personal Loan

++

So far the process has been excellent. The application was easy and the money was in my account the next day. Would definetley recommend.

On 21-Aug-2014 the supplier responded:
Thank you for your comments, we pride ourselves on getting the money to you as fast as possible, we hope to receive your custom again in the future.

Hitachi Personal Finance is a trading style of Hitachi Capital (UK) PLC. Authorised and regulated by the Financial Conduct Authority.
Registered in Cardiff no. 1630491. Registered office: Hitachi Capital House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP.
Award logos
Live Chat Software