Customer satisfaction

We know that when it comes to choosing a loan, rates are important and that’s why we keep ours competitive, so we’re consistently in the best loans buy tables. Plus, we’re the first lender in the UK to offer rates below the advertised representative APR for the most creditworthy customers.

Here are some of the latest comments from our customers.

FeeFo Feedback

Hitachi Personal Finance reviews

Feefologo
Date Product Score Customer Comment

Personal Loan

++

Really quick. A few questions and reply in minutes. Best company I have dealt with for a loan

Personal Loan

++

Im very happy

Personal Loan

++

Easy application form super fast decision

Personal Loan

++

Excellent service quick decision no frills and I will recommend it

Personal Loan

++

no problem great service! thanks!

Personal Loan

++

Very easy to apply and very helpful

Personal Loan

++

Very happy with the speed at which i received the loan, and happy to be able to do it paperless and not have to wait for you to receive signed paperwork, the E signature is brilliant! Service was excellent. (i clicked excellent don't know why it has placed a cross in good?)

Personal Loan

++

First class service-a clear and precise application form with excellent support, if required, followed by prompt payment. I will certainly recomend Hitachi Personal Finance to anyone requiring a similar product.

Personal Loan

++

I found your staff very helpful & they explained everything to me I would definitely recommend your company to everyone I know.

Personal Loan

++

Good service

Personal Loan

++

Excellent and fuss free.

Personal Loan

++

Wonderful service, very impressed with how quickly everything was arranged,

Personal Loan

--

Advertised a vastly different APR to the one offered

Personal Loan

++

everybody i dealt with was very professional and helpful

thank you

Personal Loan

++

very good respond to all things asked and all other things need to be done

Personal Loan

++

Excellent

Personal Loan

++

Very good service

Personal Loan

++

Straight forward application process, very pleased

Personal Loan

++

Couldn't fault the service or timescales.

Personal Loan

++

Smooth no problems and well informed.

Personal Loan

++

Very easy and simple to setup and agreed in a very timely manner

Personal Loan

++

quick and easy

Personal Loan

-

Found communication to be slow and felt like I was the one always chasing for an update or an answer.

Personal Loan

++

Very easy and quick.

Personal Loan

++

amazing company fast decision,no problems with the application,all simple.I would recommend this company.Many thanks.I'll definitely use it again in the future.

Hitachi Personal Finance is a trading style of Hitachi Capital (UK) PLC. Authorised and regulated by the Financial Conduct Authority.
Registered in Cardiff no. 1630491. Registered office: Hitachi Capital House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP.
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