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Hitachi Personal Finance

Hitachi Personal Finance Reviews

We know that when it comes to choosing a loan, rates are important and that’s why we keep ours competitive, so we’re consistently in the best loans buy tables. Plus, we’re the first lender in the UK to offer rates below the advertised representative APR for the most creditworthy customers.

Here are some of the latest comments from our customers.

FeeFo Feedback

Hitachi Personal Finance reviews

Feefologo
Date Product Score Customer Comment

Personal Loan

+

Very straight foward and easy to use, however when it comes to keying the application and rate stated changes there is no option to amend term/balance on application, as different options may be more suitable. Not clear if application credit scored at this time.

Personal Loan

++

Quick and helpful no long drawn out wait for a decision

Personal Loan

++

You kept me informed at to how my loan was being processed.

Personal Loan

++

Very good service would recommend AAA

Personal Loan

++

Absolutely first class! Ive been with my bank for over 40 years but you are my first choice provider for this type of thing. Fast, simple and very efficient E2E process. Thank you.

Personal Loan

++

Easy to fil out form no hassle money in bank within two days .car brought and parked in drive .job done

Personal Loan

++

I was pleased with the service because it was very quick and a simple procedure.

Personal Loan

++

Excellent service, quick with no hassles, monies within bank account 3 days Thanks

Personal Loan

++

Very professional..

Personal Loan

+

So far so good.

Personal Loan

++

Easy to use site and an uncomplicated service.

Personal Loan

++

I thought the service was excellent, the application for the loan was all sorted very quickly. I thought the process to apply for the loan on line was easy to use and the communication from Hitachi Finance was excellent.
I had been to a few banks to enquire about loans and to find out what there interest rates we're. Hitachi Finance rates we're in fact lower over a two year period than some banks we're charging over a twelve month period.
I would have no hesitation in using Hitatch Finance again

Personal Loan

++

Brilliant all done on line

Personal Loan

++

Really easy all done online had the money after 2 days would recomrned great rates as well

Personal Loan

++

Easy to apply.

Personal Loan

++

very good service

Personal Loan

++

On line was easy to use and a very quick answer. Funds were in the account a few days later. Excellent service.

Personal Loan

++

Very good Service.

Personal Loan

++

Fast, easy and an excellent service.

Personal Loan

++

Excellent service and very efficient

Personal Loan

++

Excellent fuss free service, quick and simple and straight forward. Really pleased.

Personal Loan

++

Took a bit longer than expected however happy with my dealings with HPF. Good that they made efforts to confirm my identity with me to ensure they were dealing with me and not someone else.

Personal Loan

++

Excellent service, fast and efficient, staff where polite and helpfull, fully
proffesional.

Personal Loan

++

Very quick and efficient

Personal Loan

+

I applied online using my iPhone and found it very easy. The response acceptance extremely quick I recommend hitachi capital.

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

I am so pleased with their service.They are very quick to respond!Such an excellent company!!!

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

Fast easy site. Fantastic service 10/10

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

The process was simple ad effective. The responses were useful and made the process easier.

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

Great service and website

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Very professional
Excellent and fast service

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

Easy and simple to use. Good quick decision .

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making a decision on your loan as fast as possible, so thank you for leaving us feedback

Personal Loan

+

It was quite a smooth and straight forward experience - quite happy

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

Online very easy to do and customer service agent was to a very high standard. Will use Hitachi loans in the future again.

Thanks
Mr j ellsey

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

Very hassle free experience no problems at all

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

W

I have been offered a low interest rate which is less than other lenders but loan was approved at a rate 4 times more than what I have been originally offered.I agree that a business can decide their rates but I spent over a week with errors in paperwork and refused other lower rate offers from lenders like Natwest to save my credit record.I am happy with the service, just made my first payment, all good but the offers seems misleading.

On 03-Jul-2015 the supplier responded:
Thank you for your comments however, the rate you are offered will depend on the loan amount and your personal circumstances, under current regulations, the Representative APR is the rate we expect 51% of customers to get, when they respond to our promotional campaign and are accepted. We apologize you didn’t get the rate you were expecting.

Personal Loan

++

Very good service

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

Fantastically quick

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

+

very well designed page easily navigated and quick to use

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Very prompt with a resonse, excellent service

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

very easy

On 03-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

Quick and offerred low roi .

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Very impressed with the speed of the application.

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making a decision on your loan as fast as possible, so thank you for leaving us feedback

Personal Loan

++

good service by all staff would use this company again

On 02-Jul-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

Very smooth service, communications excellent and completion done as promised.

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

What a number one service from Hitachi again. Online decision within 10mins,this is the second time we have had finance from these guys and like my bank manager stated "these aren't like other loan people ,this is a reputable company." For all those clever peeps who say "well I didn't get my loan at stated interest rate"! correct but for goodness sake read it properly ,it does say 3.8*rep , and after all it gives you the interest rate tailored to you before you sign. Hitachi is a massive company and not a bank as such so there rates are excellent. The money was in my account very quickly . So peeps just read a bit and then sign and give good feedback to this company with a massive personal touch . Thank you Hitachi would definitely recommend and use you again �� . Ja

On 02-Jul-2015 the supplier responded:
Thank you for leaving such lovely feedback you've just made our day!

Personal Loan

++

A

Personal Loan

+

Easy to use online. The lady I spoke to over the phone was very helpful.

On 02-Jul-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

Quick and easy service would recommend

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

First class service and all sorted out in about 10 minutes on line!!

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

No hassle - salesman fir product did all the enquiries

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

The loan was processed very fast

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

+

The overall service and ease of completing the application was good however for the APR to change at the last step once the loan had been agreed felt like a cheap marketing trick.

The offer should be open and honest on other words completely transprant

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

Great service explained well went smoothly

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

many thanks for a quick respons

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

+

Staff were great but I'm very sad due to Hitachi changing the interest rate to a higher rate from what was stated when applying for the loan, bad tactics. I have a very good credit rating. I know I could have refused loan but choose to go ahead, silly me.

On 02-Jul-2015 the supplier responded:
Thank you for your comments however, the rate you are offered will depend on the loan amount and your personal circumstances, under current regulations, the Representative APR is the rate we expect 51% of customers to get, when they respond to our promotional campaign and are accepted. We apologize you didn’t get the rate you were expecting.

Personal Loan

++

Very efficient, simple and fast service
this is first time i have taken out a loan and NOT used a high street bank

i think on all counts this was a better experience than dealing with a bank

like the speed
Interest rate
and all charges seem utterly reasonable

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Very quick efficient service, i have used Hitachi before and would always again, would recommend to others

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

its a very easy service to use and had confidence in the software. it was quick to set up and the decision in minutes. very good value for money, the best rate on the market by far

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

It was very straight forward filling the form and the money paid into my account was very quick the service was excellent

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Super service thank you

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

I applied for the loan online. The application process was very straightforward. It took literally 5 mins to complete the process. The paperless e-signing process was one of the key feature, environmental friendly and also less time consuming. The money was in the account next day..All in all very easy, painless and streamlined process. Far better service than any other leading lenders out there in the market. I strongly recommend Hitachi. Thanks.

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

So easy to use, quick and pretty much instant decision. The money arrived the next day!

On 02-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making a decision on your loan as fast as possible, so thank you for leaving us feedback

Personal Loan

++

I had intended to email Hitachi finance to thank them for their excellent service. It was quick, easy & painless dealing with them. My money was in my bank account within 1 day of being accepted. They kept me informed of progress & offered help with any queries, although I didn't have any. I would like you to pass on my thanks & praise to Hitachi finance. Thank you Mrs Susan Smith

On 02-Jul-2015 the supplier responded:
Thank you for leaving such lovely feedback you've just made our day!

Personal Loan

++

Incredibly proffessional company
Very easy website to navigate.
Application very easy.
Interest rate best ever.
Second loan I have had from Hitachi and I would recommend to everyone.

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

Easy application process

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Straight forward and simple to apply!
Fast response confirmation and transaction of money into into my bank account!
Good APR rate!
I would recommend you to my bank, who I have been with 35 years and could not better the deal I have with you!

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

Very quick and easy

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

I have used Hitachi for three loans and I always find the service fast and efficient. In the past when I have spoken to a member of staff they have been knowledgeable. I rate Hitachi highly.

On 01-Jul-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

Quick no fuss application - it really is easy!

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

Great service, from my initial enquiry to receiving the loan. I would definitely recommend hitachi personal finance. Thanks

On 01-Jul-2015 the supplier responded:
Thank you for leaving such lovely feedback you've just made our day!

Personal Loan

++

Very quick decision, process and payment

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Very efficient service

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Unbelievably quick response to application and glad I could change my repayment date to suit me.

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

very helpful and sorted in no time

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making a decision on your loan as fast as possible, so thank you for leaving us feedback

Personal Loan

++

it was a very quick and efficient

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Very easy and efficient

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

+

very good but I do think that once you have signed the credit agreement, you are then told it is being referred to the underwriters which then disappoints you because you believe, at that stage, you have been sanctioned. You then have to wait for longer to hear whether you have, in fact, been agreed. Other than this it went through very quickly

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, sometimes we have to verify our customers’ details which can delay the process slightly, we apologise for any inconvenience this may have caused.

Personal Loan

++

Excellent service and very quick decision which enabled me to Organize everything fast for all the home improvements I had planned to do .

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

First class service

Personal Loan

++

Service was very efficient and clear

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

good communication

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Fast and easy decision made my life a little easier

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Fantastic service great company to deal with.

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

I would recommend, always so quick and helpful, never had any concerns

On 01-Jul-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

First class service no hassle or problems.

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

This was the best experience I had dealing with a banking organisation. The process was straightforward and simple. I would definitely recommend this company.

On 01-Jul-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

So quick and easy

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Quick and easy to navigate

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

-

Not clear why i got a interest rate of 11% when equifax show my credit rating to be 999. Seems like a equal opportunities issue that i am being refused the best deals without any reasoning and nobody at hitachi could give me feedback why this was the case.

On 30-Jun-2015 the supplier responded:
Thank you for your comments however, the rate you are offered will depend on the loan amount and your personal circumstances, under current regulations, the Representative APR is the rate we expect 51% of customers to get, when they respond to our promotional campaign and are accepted. We apologize you didn’t get the rate you were expecting.

Personal Loan

++

Very quick easy service. No complaints.

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on making the process as quick and painless as possible, so we really appreciate it.

Personal Loan

++

Easy to apply. Super fast response. Money arrived quickly. Never had a problem with them. Recommended to everyone.

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Exellant customer service

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we really appreciate it.

Personal Loan

++

Quick respond and effective!

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

very easy to use

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.

Personal Loan

++

Very pleased to use them again in the future

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad you found your experience a positive one.

Personal Loan

++

Very quick and easy online application, got the rate as advertised and money in the bank the next day

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we pride ourselves on getting the money to you as quickly as possible so we really appreciate it.

Personal Loan

++

Extremely fast and efficient service. Very pleased with the transaction

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re so glad we were able to help.

Personal Loan

++

So easy to use website and the reply's back are almost immediate.
The rates were Great also

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback

Personal Loan

++

I didnt have any problems all staff were polite and professional at all times

On 30-Jun-2015 the supplier responded:
We are happy to hear our staff continue to be as helpful as always, thank you for your comments, your custom is greatly appreciated

Personal Loan

++

very easy no fuss

On 30-Jun-2015 the supplier responded:
Thank you for your review of your Hitachi Personal Finance Loan, we’re glad you found the process easy.