Hitachi Personal Finance

Contact us

At Hitachi Personal Finance we believe good customer service is speaking to someone who understands you, that's why when you call us you won't be asked to press a million buttons by an automated voice, you'll get straight through to a real person who can help.

Our award winning contact centre is based in the UK and our friendly Customer Service Advisors help over 30,000 of our customers every month!

What do our customers say about us?

We believe we're delivering first class customer service but don't just take our word for it, have a look at what some of our customers say:

"Very good and prompt communication in a pleasant way!"... "It's really nice to ring up a number and actually get a person without having to press millions of buttons and wait ten minutes!"... "I have always found the service excellent, staff are very helpful and polite"... "Polite, friendly, got the job done. Phone call was promised back to me and this happened at the time I was told. Great :-)"

View our customer reviews

Making a complaint

Hitachi Personal Finance is committed to providing the best possible service to our customers. However, if you are not satisfied with any aspect of our products or services, please let us know.

View our complaints policy

Press enquiries

Contact details for Press enquiries:

For general enquires telephone our Marketing Team on: 0844 375 5499

Commercial:

Nick Gibbs
Nick.Gibbs@hitachicapital.co.uk

Marketing:

Theresa Lindsay
Theresa.Lindsay@hitachicapital.co.uk